The Courier Guy
- 定價
-
免費安裝。 可能需支付額外費用。
- 評分
- 2.2 (6)
主要圖片圖庫
The Courier Guy 可讓賣家提供即時快遞報價，並輕鬆寄送包裹。
The Courier Guy 可免除手動擷取託運詳細資訊的作業，並讓您直接在網站的訂單頁面上列印託運單。其憑藉著穩固的顧客關係與高效率的個人化服務，建立了優良的聲譽。
- 可配送至南非全境，並取得多家快遞業者的報價。
- 一鍵產生電子託運標籤。
- 透過可自訂的追蹤通知，讓您的顧客隨時掌握最新狀態。
含有自動翻譯的文字
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- Shopify 管理介面
評論 (6)
We are using the ShipLogic / The Courier Guy Shopify integration.
Issue:
When selecting "Create Shipment" on any Shopify order, the shipment page loads successfully but displays:
"Select a rate below, then click Continue. If no rates show, please check your order shipping address and your settings."
No rates are returned.
Troubleshooting already performed:
* Regenerated API key and reconnected
* Verified collection address configuration
* Verified customer shipping address
* Verified product weight and dimensions
* Manual shipment creation in ShipLogic portal works successfully
* Shopify app loads correctly and authenticates
Could you please check whether quote/rate requests for my are failing on the PayInlet side and whether there are any account mapping or authentication issues between the Shopify store and ShipLogic account?
Thank you.
Hi Cape Bag Group!
We've sent a collab request to assist with this support issue.
Apologies for any inconvenience caused.
EDIT:
Issue resolved, there were missing product dimensions and weights for some products. Bulk changing these dimensions resolved the issue.
I wish i could give you lot less than 1 star, you guys simply update or discontinue your old app with out informing us, your support is HORRIBLE and incompetant i am stuck here with a slew of order i cant book from my shopify admin because you just randomly change EVERYTHING with your updates, If it were possible to leave negative stars, The Courier Guy’s Shopify app would genuinely deserve them. The sheer negligence they have shown toward their merchants is staggering.
Out of nowhere, they decided to completely overhaul-or perhaps entirely discontinue-their old app without a single shred of communication. No emails, no warnings, no transition period. Who rolls out a massive, system-breaking update that changes everything without giving their users a heads-up?
Because of this reckless rollout, my Shopify integration is completely paralyzed. I am currently stranded with a massive backlog of unfulfilled orders that I cannot book from my admin dashboard. To make a catastrophic situation even worse, their customer support is utterly abysmal. When you reach out for help in the middle of the crisis they created, you are met with breathtaking incompetence. They are completely unequipped to fix their own broken system.
If you run a business that actually relies on functional software and reliable shipping, do yourself a favor and look elsewhere. An absolutely horrible, business-breaking experience. Avoid at all costs.horrible!
Hello Modern Auto Parts,
Thank you for your feedback, and please accept our sincere apologies for the severe disruption and stress this has caused to your business and order fulfilment.
After investigating the timeline you reported, it appears there may be a mix-up regarding which app is currently active on your store. Based on the errors described, we suspect you are utilising The Courier Guy Locker app (our Pudo integration) rather than the standard Courier Guy app.
During the exact period you experienced these issues, there was an unexpected downtime on the shp.pudo.co.za domain. Please note that the infrastructure, hosting, and management of this specific domain are handled externally and fall completely outside of our control, which unfortunately limited our ability to prevent or immediately resolve the interruption. This temporary server outage severed the connection between Shopify and the locker booking system, making it appear as though the app itself had been broken or modified without warning.
We can confirm that this network issue has now been fully resolved and all systems are back online. To ensure your store is properly synced, please verify your installation using the correct app link here: https://apps--shopify--com.storefront-preview-proxy.getredo.com/the-courier-guy-locker
If your admin dashboard is still failing to book your backlog of orders, please contact us directly at it@thecourierguy.co.za with the subject line "Locker App Review Escalation".
Thank you for your patience as we work to get this fully sorted out for you.
Worked perfectly!
I was able to install, configure and deploy this well crafted app within 15 minutes, incl. creating my first shipment, directly from Shopify on the Order details page, printing the Waybill that was created, and I received the shipment info. via email, all of which was created automatically in the background.
No more copy/paste, no more adding weights, dimensions, etc. manually.
Well played App Inlet *****
It's an absolute pleasure, Chromebooks for Africa!
支援服務
App 支援由 App Inlet (Pty) Ltd 提供。
資源
開發者無法直接以繁體中文提供支援。
開發者
發布日期
2022年7月22日
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