Detective FAQ Chat & Helpdesk
- Pricing
-
Free plan available. Free trial available.
- Rating
- 4.8 (17)
- Developer
- Trinity River Software
Featured images gallery
The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.
Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions.
- An FAQ answers any questions shoppers may have quickly and efficiently.
- Add an FAQ to any product or collection to enhance your customers confidence.
- Easy to Use Admin to customize your FAQ page
Languages
English
Categories
Editing tools
Display options
Pricing
Choose the plan that best fits your business.
Free Plan
Free
Features
- Static FAQ Page
- 3 Responsive Templates
- 10 FAQ’s
- 3 Categories
- Basic Editor
- Style Customization
Basic Plan
$4.99 / month
or $49.99/year and save 17%
Features
- FREE +
- Product FAQs
- Collection FAQs
- 5 Responsive Templates
- Unlimited Questions
- 5 Categories
- SEO Boost
- Advanced Editor
5-day free trial
Pro Plan
$9.99 / month
or $99.99/year and save 17%
Features
- BASIC +
- 8 Responsive Templates
- Unlimited Questions
- Unlimited Categories
- Order Tracking
5-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (17)
My wife has an e-commerce business and we are both in our 60’s. I manage certain aspects of her website and went looking for an FAQ app that would meet our needs and that was easy to use. I happened upon The Detective and decided to give it a try. I am not tech-savvy at all. My only issue was that I needed some instruction on how to use the app. I was able to figure everything out with their assistance and they tell me they are planning instructional videos. Believe me, if I can figure it out, anyone can. Not only does the app allow for general FAQ, but you can have product-based FAQ. This aspect was appealing to me because we sell multiple products. However, I soon realized that the product-based FAQ were general and not specific, ie you had to have the same FAQ for all products and could not have different FAQ for different products. I told the app folks that I wished I had the ability to do this. They reworked their app over a weekend to accommodate us. I’m no app expert but I’m very happy with the functionality of The Detective, and the support I received is A+.
Extremely responsive and dedicated team of professional developers, who are ready to jump on any streamlining, modifications and improvements that you might need. I was happy to come back to this app after seeing this and now i am considerIng migrating my entire 700-question database on Leech.com over to this platform. Very impressed! This app also has the slickest and most esthetically-pleasing templates and i am glad i chose it.
This app will really improve your conversion rate and customer experience. great support as well. Thank you!
Support
App support provided by Trinity River Software.
Resources
Developer
Launched
May 14, 2020
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
