Detective FAQ Chat & Helpdesk
- 定價
-
提供免費方案。 提供免費試用。
- 評分
- 4.8 (17)
主要圖片圖庫
Detective FAQ 提供完整的常見問題解決方案。只要幾分鐘即可建立您的離線客戶支援系統。
將客戶問題的解答放在顯眼易找之處，藉此減少客戶支援的工作量。服務台小工具可在您的整間商店中提供可搜尋的常見問題集、線上聊天和電子郵件功能。只要透過靜態的常見問題頁面，客戶就能找到所有問題的解答。
- 常見問題集可快速且有效率地回答購物者的任何問題。
- 在任何產品或產品系列中新增常見問題集，藉此提升客戶的信心。
- 易於使用的管理介面，可自訂常見問題頁面
含有自動翻譯的文字
語言
英文
這項應用程式尚未翻譯成繁體中文
定價
選擇最適合您業務的方案。
免費方案
免費
功能
- 靜態常見問題頁面
- 3 款響應式範本
- 10 個常見問題
- 3 個類別
- 基本編輯器
- 樣式自訂
基本方案
$4.99 /月
或每年 $49.99，可省 17% 的費用
功能
- FREE +
- 產品常見問題集
- 產品系列常見問題集
- 5 款響應式範本
- 問題數量不限
- 5 個類別
- 提升 SEO
- 進階編輯器
5 天免費試用
Pro 方案
$9.99 /月
或每年 $99.99，可省 17% 的費用
功能
- BASIC +
- 8 款響應式範本
- 問題數量不限
- 類別數量不限
- 訂單追蹤
5 天免費試用
含有自動翻譯的文字
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。
My wife has an e-commerce business and we are both in our 60’s. I manage certain aspects of her website and went looking for an FAQ app that would meet our needs and that was easy to use. I happened upon The Detective and decided to give it a try. I am not tech-savvy at all. My only issue was that I needed some instruction on how to use the app. I was able to figure everything out with their assistance and they tell me they are planning instructional videos. Believe me, if I can figure it out, anyone can. Not only does the app allow for general FAQ, but you can have product-based FAQ. This aspect was appealing to me because we sell multiple products. However, I soon realized that the product-based FAQ were general and not specific, ie you had to have the same FAQ for all products and could not have different FAQ for different products. I told the app folks that I wished I had the ability to do this. They reworked their app over a weekend to accommodate us. I’m no app expert but I’m very happy with the functionality of The Detective, and the support I received is A+.
Extremely responsive and dedicated team of professional developers, who are ready to jump on any streamlining, modifications and improvements that you might need. I was happy to come back to this app after seeing this and now i am considerIng migrating my entire 700-question database on Leech.com over to this platform. Very impressed! This app also has the slickest and most esthetically-pleasing templates and i am glad i chose it.
This app will really improve your conversion rate and customer experience. great support as well. Thank you!
支援服務
App 支援由 Trinity River Software 提供。
資源
開發者無法直接以繁體中文提供支援。
開發者
發布日期
2020年5月14日
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