Thredo

Answers shoppers in your store chat and on WhatsApp, day and night. Hard ones go to your team.

Thredo is an AI shop assistant for your store. It reads your products and orders from Shopify and learns your policies from your own pages, so it answers stock, sizing, delivery, returns and order status in the shopper's own language. It adds items to the cart and opens checkout. On WhatsApp it confirms cash on delivery orders, asks for reviews and reminds shoppers of carts they left. Anything it should not answer alone goes to your team with the full chat.

• Answers stock, sizing, delivery and returns from your own catalog and pages
• Shares order status from Shopify only after verifying the shopper
• Confirms COD orders, asks for reviews and sends cart reminders on WhatsApp
• Opens on a home screen with quick actions and your newest products
• Hands hard questions to your team with the full chat and order attached