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Okay so my service earlier with them wasnt that good, but there customer staff actually contacted me and he even go 1 step ahead for optimizing the website. current i am testing the optimization, i will for sure update about it.... but for the customer Support, and the help they have done..... It was great
Hey there,
Sorry for the bug with the optimized preview. We've been trying to get in touch over email and we'd be more than happy to help out and sort out the bugs.
Best,
George
bad support and speed of site still not good
Hi Maria,
We're so sorry for the frustrating experience - this is absolutely not the standard we hold ourselves to.
We've found some things that should help speed up your store and would love to walk you through them. Whenever you're ready, just reply to our email and we'll take care of it.
Best,
George
App is good and Georgi is quite cooperative as a support person. Highly Recomended
Excellent Support, Georgi quickly understand the issue & solved in a few minutes. Totally recommended specially because of the support
Great customer service! Highly recommend.
We had a issue where our dashboard wasn't updating properly. George was super helpful and went above and beyond to get us up and running asap.
Theme editor stopped working after was removed.
Site editor is messed badly.
Hey there,
We're very sorry for the issues you've experienced - we don't interact with the site editor at all and no Shopify app has the power to interact with your store once you've uninstalled.
It sounds to me like there's some other issue at play here that we'd be happy to help out - I've followed up by email
Best,
George
Founder
Georgi is on of the best guy, very helpful! I'm using Thunder Page Speed Optimizer app and my shop is mooving better and faster. I recomande you to use this app. The support is always there and very helpful.
Thank you very much!
Very helpful and supportive team/tool. This app works great for updating your website to improve performance and track changes over time.
The app is very useful and the support is exceptional. Excellent value for money for an important pillar of your e-commerce business.
Fantastic support! George was able to help us out a lot!
