Omega for your TikTok pixel
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I have a very good experience with Omega Pixels! I had a problem with my advertising account and Tracy helped me very well, she provided very good service and was super customer friendly. I give them 5 stars!!!
Thank you so much for your kind words and the 5-star rating! We’re thrilled to hear about your positive experience with Omega Pixels and Tracy's support. We're committed to providing excellent service and ensuring that all your issues are resolved promptly. If you need any further assistance or have more questions, don’t hesitate to reach out. We appreciate your feedback and look forward to continuing to support you!
I use the facebook & tiktok omega apps and for both the livechat is incredible. Everytime there is a issue i get help within 1 minute the people here are super friendly
Thank you for your fantastic feedback regarding our Omega Pixel ‑ TikTok Pixels app and our support team! 🌟 We're thrilled to hear that you've had such a positive experience with our live chat support, especially Andy. 😊 It's wonderful to know that we've been able to provide you with quick and friendly assistance whenever you've encountered an issue. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your experience remains exceptional! 🚀
The customer support is incredible, even if you have no skills in coding, they can walk you through it easily. Step by step
🌟🙌 Thank you for your amazing review! and we're thrilled to hear that we can assist you even if you have no coding skills. We're here to guide you step by step with ease. 😊🚀 Don't hesitate to reach out if you need any further assistance. We appreciate your kind words and your support!
added my request to add shipping value to conversion value on tiktok. that is all thanks for reading
We love helping Shopify Merchants and we truly appreciate you using our app! 🚀🚀🚀 Thank you so much for the positive feedback and 5-star review! 🥰
Support was so helpful i have nfi with pixels and they helped me through everything! Thanks so much!!!
WOWOOWWO!!! Thanks, big time for the kind words! 🙌🙏🏻🙌🙏🏻🙌🙏🏻
It means a lot to the team!
Omega TikTok Multi Pixels team
I was satisfied on the beginning. They couldn't solve the problem and where just telling me it was ok, but it was not. 53 ATC on TikTok and 7 on shopify. Every experienced marketeer knows that is not right.
Hello!
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your feedback about the app. As our support agent has explained the difference between the tracking flow of Shopify and Tiktok platforms, I hope you understand that the reports will not be matched. But we take your feedback seriously and would like to help you check back to the app's backend to see if there are any issues we can work on. Our team has sent you an email regarding this, could you please get back to let us have the chance to support you again?
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team
buena atencion esperando a que pueda lanzar mis primeras campañas
¡Muchas gracias por tu comentario! 😊
Nos alegra saber que estás satisfecho con la atención recibida para TikShop: Omega Pixel & Catalog app. 🙌
¡Te deseamos mucho éxito con el lanzamiento de tus primeras campañas! 🚀 Si necesitas ayuda en cualquier momento, nuestro equipo está aquí para apoyarte. 💬💙
Great app! Great customer support!
Thank you for your wonderful feedback! 🌟 We’re so glad you’re enjoying the app and our customer support. Your satisfaction means the world to us! 😊 If you ever need help, we’re always here for you. 🙌✨
Easy to use and perfect customerservice!
😊 We're delighted to hear that you find the app easy to use! 🌟 Thank you for the compliment on our perfect customer service. 💼💬 We're here to make your experience smooth sailing! 🚀😊
Thanks so much for the new 5-star rating for Omega for your TikTok pixel app! 😊
We truly appreciate your continued support, it means a lot to us 💙 If you ever need anything or have feedback to share, we’re always here for you 🚀
