Tipo Appointment Booking
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In base alla valutazione
Tipo is relatively simple and straight forward to set up. We definitely ran into different set up issues and what not; however, their customer service team is very helpful and were able to help us resolve our issues.
To my disappointment they have removed the blackouts option with the latest update, but based on my feedback to them (and many others I assume), they have put it back. Great app and support.
I have been using this app for a few months, and it has been a great asset to my business. Onboarding was very easy, and it worked well. I recommend trying this out for yourselves to see how great it works.
MAJ :
le support a été très réactif et la grande majorité des bugs ont été réglés en 48 heures. Je préfère toujours l'ancienne version à la nouvelle , mais celle-ci fonctionne désormais normalement.
J'utilise l'application depuis 2021, malgré quelques bugs minimes elle était parfaite pour mon utilisation, une mise à jour vient de sortir et plus rien ne fonctionne, impossible d'ajouter manuellement un client à un rendez-vous de groupe existant, l'affichage du calendrier (coté admin) est totalement bugé il faut faire des allers-retours dans les mois pour forcer le calendrier à se recharger et voir ses réservations.
Il n'est plus possible de choisir les dates et horaires fermés dans les semaines/mois à venir (exemple les fêtes, jours fériés ect ??). Nous pouvons seulement modifier les créneaux du Lundi au Dimanche et cela sera appliqué pour tout les mois suivants.
l'interface à fait peau neuve mais est plus lente que jamais, mon site est également 2 fois plus lent coté client.
Je mettrait à jour mon avis avec plaisir lorsque tous les problèmes seront résolus, cette app était un 5/5 il y a 3 jours, désormais très mauvaise avec cette mise à jour.
The Tipo Appointment App is the greatest app for any company that needs to use a website appointment program to operate their business more efficiently and profitably. The learning curve to customize the app is very short and easy to learn. Most importantly, the customer service support is responsive and easy to communicate with via text. Don’t purchase another app without test driving this great app first, you won’t be disappointed.
It does almost everything I need! When I reach out to support, they are quick to assist me. Helped me with 2 issues back to back. Very satisfied.
My only suggestions to improve the app:
1. Have the availability to duplicate Services, so you don't have to change all the settings for each new service you create. In my field, I have new services every month, and changing the settings can be tedious.
2. Have the availability to make certain services only available on certain days of the week. The only workaround I have found is to create a blackout for EACH WEEK of the year to blackout consecutive days. It is very tedious.
The Tipo widget is so easy to integrate, this is amazing. A special thanks to the support team who has supported me for all my customization requests, within a very short period of time. Don't hesitate to use Tipo for you appointments booking management !
A very useful tool, that does everything exactly as described. It does take some working out how to set up initially so be sure to look up the documentation before getting frustrated, stick with it and you'll be glad you installed it. If you get too stuck with set up their customer service is also prompt and helpful.
Really great support & help with setting up and implementing the Tipo App. Lots of options to edit to brand alignments that are easy to manage. Thank you Tipo
Sept 26 Update - just to re-emphasise the outstanding support from Laura and the team at Tipo. Highlighted an issue we were having and within a short time following direction from Laura had a workable solution in place. More than happy to recommend this app.
We've been using Tipo for the last couple of years.......initially for Flu Vaccination appts. As we used and built trust in the app, we now use it for a variety of other appt based services.....which in turn has helped us increase business as we offer an easy "book online" click... Support from Tipo has been exemplary,,,,,,we had a recent issue which, once reported, was rectified quickly - with great communication throughout.....busy Flu season coming up now - booking appts via a trusted source in now one less thing to worry about.....highly recommend this app.
