Trackify Facebook Pixel,TikTok
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Best Tracking pp on Shopify and the supportTrackify is hands down the best tracking app on Shopify. It provides accurate and detailed insights that are essential for my business.
Special thanks to Tanmay from the support team for his excellent help. Highly recommend!I recieved from
Hi Smael South Africa,
Thank you for your feedback! We're glad to hear that our app is providing the detailed insights your business needs. We're pleased to know that our team member Tanmay was able to assist you effectively. Quality customer support is key to us.
Thank you for your recommendation!
We´ve experienced a nightmare with all the analytics from FB,Google,etc. This app has help get things clear and make informed desitions. Amazing help from Tanmay
Hi FixOEM:Refaccion Celular+ Micro Electrónica,
Thank you for your feedback! We're pleased to hear the app clarified your analytics challenges. We’re also glad our team member Tanmay provided great assistance. Supporting your decision-making is very important to us.
We appreciate your support!
Very nice and reactive support i just installed the app can't wait to see the difference with tracking.
Edit 10/06/24 : I was skeptical about this app but after 2 weeks of use i can say that everything are tracked. It's even more than that, with all new data transfered to Facebook i got a better conversion rate.
Hi BIIJOOS,
Thank you for your feedback! We're glad to hear you found our support team responsive and helpful. We look forward to hearing about the improvements you notice with tracking after installing the app.
Thanks for being a valued user!
I've been using Trackify for 7-8 months, and it has been great. It works really well when you want to create backup pixels. The best thing about this app is probably Deepanjoy the greatest customer support of all apps on Shopify (Or in general haha) 10/10 would recommend for everyone looking into keeping their pixel data secure.
Hello Tiny Explorings,
First and foremost, thank you for taking the time to leave this great review! We agree with you wholeheartedly, Deepanjoy is a treasure and deserves the recognition you gave him! He is very dedicated and thorough and has a passion to help wherever he can. We love to hear that Trackify X Facebook Pixel is working for your business.
The Trackify Support Team
Oustanding Customer Support! Deepanjoy called me when I need it even at Saturday Evening! I thought my pixel wasn't working well but he explained that it's because of my cache and it was resolved immediately. I've been using them for all my stores and to be honest, they've been working really well and I haven't face any major tracking issues even with iOS 14.
Thanks guys!
Greetings Aejung,
Thanks so much for taking the time to leave this great review! Deepanjoy is a star player on our support team and takes pride in his role as is evident by his determination and dedication. We are very happy that Trackify X Facebook Pixel is benefiting all of your stores.
The Trackify support team
Great app and support. Helped us solve an issue with our pixel and also worked to integrate an app into their system. It's a better system to use than Shopify's native facebook integration if you're serious about marketing. Highly recommend.
Hi Munay Creations,
Thank you for this nice review! We are very happy to hear that you received great support and found the app to be of such value. Please do not hesitate to reach out to our team for any support in the future!
I been using this app on all my stores! Its really simple to use. Customer support is also on point. I really like this app because i can track all my data from all the pixels i have. 10/10 highly recommended
Greetings DailyWishBox,
We appreciate that you took the time to leave us this 5-star review! We strive to make sure our Customer Support is there to assist you when you need it. We love that you are able to use Trackify X Facebook Pixel in all of your stores and that you can track the data you need to benefit from the app. Let us know if you need anything!
Stephanie and the Customer Support Team
i’ve been using TrackifyX for a while, but the recent experience has been terrible. The app simply hasn't worked for the last few days—it won't load/sync at all. I tried reaching out to their customer service multiple times, but they are completely unavailable. No replies, no updates, nothing. It’s unacceptable to have a broken product and zero support. I cannot recommend this app anymore
Thank you for your feedback, and we sincerely apologize for the inconvenience. We experienced a temporary server issue due to an unexpected core server failure from our server provider. Our engineering team resolved it the same day, and the app has been operating normally since.
As many merchants were impacted at the same time, there was an unfortunate delay in our response. We truly appreciate your patience and understanding.
The support is really quick, was able to solve the issue with Tanmay in less than 5 minutes! Such a relief that they have great support and the app is really incredible and I have been using them for years now.
Hello to our friends at zee888ph
Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Trackify Support Team
Great customer support answering questions. They give you zoom calls if you need it and walk through the process to make sure everything is properly set up. They helped me with couples of issues with my pixel which were not firing the right events. Also gift you support understanding the app... Great for checking my facebook stats. Thanks!
Hello to our friends at regalosdiamor
Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Trackify Support Team
