Trackify Facebook Pixel,TikTok
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We are using the app for 14 months now and its without a doubt, the most significant tool we have, If you are serious about your business It's a tool that you must have, beyond that the support is just great and you get a great added value from the advice given to you by Thomas and its Team.
For us, there is a winning combination here - We strongly recommend.
Ron
This app just keeps getting better and better. Trackify X is crucial to gaining more insights and optimization with the Facebook pixel.
The catalog uploader is stupid simple to use.
Being able to create multiple lookalike audiences is worth it's weight in gold.
We have OCU from Zipify and the support from Trackify was fantastic! I can't recommend this app enough.
Before Trackify, I've been in back and forth with Facebook support and Shopify support trying to resolve a month long issue with double reporting conversion metrics which has affected our small business. They cant seem to solve it. So I decided to use Trackify and, voila, everything's back to normal. Their support is also commendable—very prompt and detailed. Thanks for all the help!
Hello friends at Nature's Apothecary
Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-)
-Melissa & The Trackify Support Team
Very impressed. I signed up for the service because our Facebook pixel was experiencing some issues. I needed further assistance quickly and got on their chat line. Within minutes I was speaking with someone who was very helpful in solving our problem. The representative dove right into our problem and started working on it immediately. I would definitely recommend this app and the service.
We were having issues tracking Facebook due to domains being locked up on FB on an old account and FB did not help us. Trackify was the answer. It allows us to track our Facebook ads and what exactly happens on our Shopify site. I highly recommend it. Also, we needed to make sure we had it set up right, Trackify set up a zoom call and we were fully optimized within 24 hours of downloading the app. Great work!
Hello to our friends at Malo'o Racks
Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The Trackify Support Team
As a non-developer I managed to install the pixel for Facebook and follow the steps in just 3-4 minutes. Wanted to make sure everything was correct so i contacted the support via chat and got a reply within 2 min and was offered a zoom call within 3 min. 10 min of zoom and one minor issue was found with my setup. That issue will prob. be resolved before I'm done with this review :-) Amazing support and so far very good app.
Hello to our friends at Barkalot
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Tanu & The Trackify Support Team
Trackify X Facebook Pixel app is an easy way to enable advanced matching and Conversion API for Facebook Pixel however there are some bugs in the Shopify Advanced version as evidenced by the fact that the typical support team reply is that they need to "check with developers" which then takes 24-48 hours and doesn't always resolve the issue. Apps that charge $99.99 per month should work, this one apparently still needs some more software development.
Hello friends at MD Complete Skincare
We are happy we could assist you! Thank you for leaving us this awesome review! We wish you and your store great success ;-)
-Tanu & The Trackify Support Team
When dealing with your FB Pixel at the same time when lots of ads are running is a bit scary.
I was worried about which app to use and have tried others that had issues like double reporting to FB in ads manager or not firing on checkout steps on the checkout page.
But the customer service made it easy… they just went in and helped me install and get everything working just right. They have exceeded beyond any of my expectations.
Happy customer for life!
Thank you, Thomas!
Trackify has been great in helping me manage my FB pixel. I've used it for the last 3 years and have intermittently turned it off to test a native FB pixel integration vs Trackify and the app has always provided the most accurate data reporting. This is even more important now with the new iOS changes. Also the support for Trackify is outstanding. This is the only app I know of where a developer will sit with you and help you troubleshoot and resolve any issues you're seeing. Highly recommend!
Hello friends at Trivae
Thank you for being such a loyal customer! We are grateful for your support, thank you for your kind words! :-)
-Melissa & The Trackify Support Team
I'm having a bad experience with the app. In our first contact, they told that could resolve my problem after signing on the onboarding. Until now, I haven't resolved what I needed and didn't receive my onboarding call (I scheduled the meeting and they didn't show up, without saying anything before) I'll wait for this onboarding call and if everything's okay I'll change my review. For now, promised what they can't deliver. The app looks very little flexible and adaptable to the custommer's needs.
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Trackify.
I am sorry to hear that your issue was not resolved during your first interaction with our support team. I have taken this case upon priority and am personally following up to ensure that your issue is resolved ASAP.
We love to offer complimentary live screen-share calls to all our valued clients - but it sounds like we missed our appointment, which is not normal around here. Sincerest apologies if we missed the mark. I will ensure that you receive your onboarding call ASAP without fail.
Thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Regards,
Pushpesh & the Trackify Support Team