Trackify Facebook & TikTok Pix
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This app really saved me as my Meta account completely crashed, I am so happy I found Trackify.
Etien helped me to set up a new Meta Pixel and made sure my Trackify account was working properly and my website as well. He was really cooperative, I appreciate the support so much. Thank you once again, this is a totally worth subscribtion!
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
We´ve experienced a nightmare with all the analytics from FB,Google,etc. This app has help get things clear and make informed desitions. Amazing help from Tanmay
Hi FixOEM:Refaccion Celular+ Micro Electrónica,
Thank you for your feedback! We're pleased to hear the app clarified your analytics challenges. We’re also glad our team member Tanmay provided great assistance. Supporting your decision-making is very important to us.
We appreciate your support!
great and fast support.
Only app you need for pixel connections. best app, best customer suppor, flawless working.very happy
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
The main purpose and benefit of this app is to track conversions properly. Even after a zoom call reviewing all of our settings the app is COMPLETELY Incorrectly reporting our purchase conversions. Its reporting over 1000% higher purchases then our TOTAL online purchase counts for the day.
The UTM parameters to show conversion details are not properly showing in Shopify.
To aggravate the issue support is lacking. Slow to respond to even urgent escalations. If these issues are not immediately addressed most likely we will unstall the app and use the other competitor apps.
Thanks for your feedback. As discussed on the call, Trackify is sending accurate data to Facebook Events Manager. The overreporting seen in Ads Manager is due to Meta’s attribution and reporting process and is not related to Trackify.
For UTM conversion details in Shopify, this is handled by Shopify’s own system.
We apologize if you experienced any delay in our support responses. Our support is available during specific hours, but we always try our best to provide detailed help and take calls whenever possible.
Trackify track very stricly and reach 9/10 match quality from Events Manager (9 is maximum all the app can send).
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
They have a very good support!
They helped me with all the configurations of Facebook.
So helpful and super kind and patient.
Thank you! We're so glad we could help with your Facebook setup. Always here if you need us—appreciate the kind words!
Excellent customer support! Tanmay helped me on a remote call and drove me trhough the problem I was facin! very recommended
Hi TrustBai,
Thank you for your review! We're pleased to hear that our team member Tanmay provided excellent customer support and guided you through the problem. Your recommendation means a lot to us.
Thanks for choosing our app!
Excelente servicio y muy rapido de tanmay
Hola Deliver,
¡Gracias por tu valoración! Nos alegra saber que Tanmay te brindó un servicio excelente y muy rápido. La satisfacción del cliente es muy importante para nosotros y nos esforzamos por brindar el mejor servicio posible.
¡Gracias por confiar en nosotros!
The service is excellent! Thank you so much for helping me always quickly! would reccomend this app to everybody!
Greetings Gipfelgaudi Store,
Thank you for your great review! It is fantastic to hear that our service was quick and able to help you with your needs. We love that Trackify X Facebook Pixel is benefiting your store.
Stephanie & the Customer Support Team