Trackify Facebook & TikTok Pix
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Dylan was a great help. I am very happy with using the app and the customer support. They are always here to help you and guide you through any issue you might have.
Hello to our friends at Metamorphoza
Thanks for sharing your review with us and the community. We're thrilled to learn that our Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,
Pushpesh & the Trackify Support Team
I used trackify to configure my facebook pixel, and also they were quick to make a videocall with me and make sure everything was configured properly and optimize the results.
Hello to our friends at lamareabajamexico
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Trackify Support Team
Extremely disappointed. The app has been completely down for days, making it useless. To make matters worse, customer support is non-existent. No one answers emails or chats. Save your time and money.
Thank you for your feedback, and we sincerely apologize for the inconvenience. We experienced a temporary server issue due to an unexpected core server failure from our server provider. Our engineering team resolved it the same day, and the app has been operating normally since.
As many merchants were impacted at the same time, there was an unfortunate delay in our response. We truly appreciate your patience and understanding.
Works great, better than Meta's default CAPI for sure, fast and fool-proof to install. Got a little issue on my end but it was resolved by the support team. Nothing to complain about.
For the advanced tracking, I bet their pricing is very much worth it. We were considering Triple Whale and Elevar which are obviously more advanced but not worth the money for the little extra they give, at least for our business scale.
Thank you for the feedback!
We’re happy to hear Trackify worked smoothly for you and that our support team could quickly sort out the issue. It’s great to know you’re finding strong value in the advanced tracking without overpaying for features you don’t need. We really appreciate your trust and support!
Great app helped me finally to implement the fb pixel because the app "faceboock & instagram" didn't work out for me. After installing trackify I had an issue with the pixel that didn't fire and asked support. Support was awesome and they solved the problem within an hour. Thanks a lot!
Thank you so much for your kind words!
We’re really happy to hear that Trackify helped you successfully set up your Facebook Pixel and that our support team could resolve the issue quickly. If you ever need anything else, we’re always here to help. Wishing you great results with your tracking and ads!
Excellent app – highly accurate tracking
This app tracks my traffic very precisely and gives clear, reliable insights into visitor behavior. The data matches perfectly with my ad platforms, which helps me make better decisions and optimize performance with confidence. Easy to use, stable, and very effective. Highly recommended for anyone serious about analytics.
Thank you for the great review! We’re really happy to hear that the tracking accuracy and data consistency with your ad platforms are helping you make confident decisions. Providing clear, reliable insights is exactly what we aim for, so it’s great to know the app is delivering that for you. Thanks again for the recommendation and for choosing Trackify.
Helped me with an issue, repsonded quickly, and our untracked conversion through meta ar enow being tracke cleanly. We were missing upwards of 50% of conversions being attributed correclty to meta before using this app. Totally worth it.
Thank you for the amazing feedback!
We’re really glad we could help resolve the issue quickly and get your Meta conversions tracking cleanly again. Recovering those missing conversions and improving attribution is exactly what the app is built for, so it’s great to hear you’re seeing real results.
Totally appreciate you taking the time to share this — we’re always here if you need anything further!
Trackify has been a game changer, but what really sets it apart is their support team. They’re insanely fast, super responsive, and actually know what they’re doing. Every time I’ve had a question or needed help, I got a clear, helpful response almost immediately. It’s rare to find a team this reliable behind an app. Highly recommend Trackify if you value great support as much as a great product.
Thank you so much for the review!
We’re thrilled to hear that Trackify has been a game changer for you, and your words about our support team truly mean a lot to us. We put a lot of effort into being fast, knowledgeable, and reliable, so it’s great to know that’s been your experience.
Thanks again for the strong recommendation — we’re always here to support you as you continue to grow!
I’ve been using the Trackify app for our Shopify store for a long time, and their support has always been excellent with quick responses. Today, I noticed through the Chrome Pixel Helper extension that our store’s currency was being recorded incorrectly. Even though our official currency is set to GBP, the pixel was showing USD in certain sections. I immediately reached out to the Trackify support team, and Etienne along with their dev team resolved the issue within 30 minutes. I highly recommend this app to anyone running a Shopify store who wants reliable pixel and API tracking.
Thank you so much for being a long-time Trackify user and for your kind words about our support team. We’re glad you reached out regarding the currency issue, and we’re always here to ensure everything runs smoothly. Please don’t hesitate to contact us anytime you need assistance.
Trackify deinstalled but we still seeing TrackifyXRetarget event in fb manager, why?
Thank you for your feedback. Since Trackify has already been uninstalled, the TrackifyXRetarget event is no longer firing from your store. What you are seeing in Facebook Manager is most likely historical data or a result of your browser cache. We recommend clearing your cache to view the latest data. Rest assured, no active events are running from Trackify anymore.
