Trackify Facebook Pixel,TikTok
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In base alla valutazione
This app really saved me as my Meta account completely crashed, I am so happy I found Trackify.
Etien helped me to set up a new Meta Pixel and made sure my Trackify account was working properly and my website as well. He was really cooperative, I appreciate the support so much. Thank you once again, this is a totally worth subscribtion!
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
great and fast support.
Only app you need for pixel connections. best app, best customer suppor, flawless working.very happy
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
The main purpose and benefit of this app is to track conversions properly. Even after a zoom call reviewing all of our settings the app is COMPLETELY Incorrectly reporting our purchase conversions. Its reporting over 1000% higher purchases then our TOTAL online purchase counts for the day.
The UTM parameters to show conversion details are not properly showing in Shopify.
To aggravate the issue support is lacking. Slow to respond to even urgent escalations. If these issues are not immediately addressed most likely we will unstall the app and use the other competitor apps.
Thanks for your feedback. As discussed on the call, Trackify is sending accurate data to Facebook Events Manager. The overreporting seen in Ads Manager is due to Meta’s attribution and reporting process and is not related to Trackify.
For UTM conversion details in Shopify, this is handled by Shopify’s own system.
We apologize if you experienced any delay in our support responses. Our support is available during specific hours, but we always try our best to provide detailed help and take calls whenever possible.
Trackify track very stricly and reach 9/10 match quality from Events Manager (9 is maximum all the app can send).
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
I had an emergency and the Trackify support guy was of great help
Hi Drich,
Thank you for your feedback! We’re glad our support team was able to assist you during your emergency.
Thanks for trusting Trackify!
Veramente bravi! ottimo servizio, preparati e in poco tempo mi ha risolto il problema l'oeratore si chiamava Tanmay veramente esperto!
Ciao MOLINARI GIOIELLI,
Grazie per il tuo feedback! Siamo felici di sapere che Tanmay è stato in grado di risolvere rapidamente il tuo problema con il suo supporto esperto.
Apprezziamo molto il tuo supporto!
Tanmay helped me with a technical problem, we made a call and solved all the problems. Super assistance, thank you!
Hi Laser Works Hub,
Thank you for your feedback! We’re pleased to hear that our team meber Tanmay assisted you in resolving your technical problem. Providing top-notch support is a priority for us.
We appreciate your support!
Assistance is great and quick (thanks Dylan!). Yet to test the app for results, but seems promising.
Hello friends at Rolling Square
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
Extremely disappointed. The app has been completely down for days, making it useless. To make matters worse, customer support is non-existent. No one answers emails or chats. Save your time and money.
Thank you for your feedback, and we sincerely apologize for the inconvenience. We experienced a temporary server issue due to an unexpected core server failure from our server provider. Our engineering team resolved it the same day, and the app has been operating normally since.
As many merchants were impacted at the same time, there was an unfortunate delay in our response. We truly appreciate your patience and understanding.
