Trackr Order Tracking, Tracker

Trackr Order Tracking, Tracker

Recensioni (54)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 80% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 6% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 13% delle recensioni ha 1 stelle
30 marzo 2018

Trackr is working so well. The support is great after the installation. It didn't work properly at the beginning. The support reacted so fast and trying so hard to make the app work on my website.

Sunken Skull
Australia
9 giorni di utilizzo dell’app
21 gennaio 2019

The support is second to none. Trackr's app developers will go above and beyond to make extensive (and meticulous) customizations so that this app integrates seamlessly with any theme. (I have now used this for many sites and each time am amazed by the level of support). The app is a wonderful feature to have on a site as it allows all customers –including those who have not set up an account– to easily track their packages... a great customer service feature to have but also one that pulls people in back on to your site! Overall, A+++

Little Rags & Riches
Stati Uniti
28 giorni di utilizzo dell’app
18 agosto 2021

I have just signed up for the yearly plan but am in trial stage. The App was set up quickly even though I found the dashboard a bit cumbersome. After chatting with support by email I have discovered there is no management dashboard where I can see all orders and their status. This is a real issue for me and I can bot believe that a paid app does not have this. I am not sure how the app will work and how customers will get their notifications etc. I might have to uninstal but will see how it goes for now

Lifestyle Travel Trading
Australia
Circa 21 ore di utilizzo dell’app
Shark Byte, Inc ha risposto 18 agosto 2021

Hello Lifestyle Travel Trading,

Thank you for your feedback. We have dashboard implementation on the app’s development plan. For now we provide 15 days Free trial, which helps to evaluate how app is performing, also - very attractive pricing. If you need any help or have questions regarding app set up or performance - our support team is always ready to help. Please email us at support@parceltrackr.com.

Kind regards -
Trackr team

Data modifica: 3 aprile 2019

I use this application to have a very attractive tracking page within my site vs having my customers go to our couriers site which is lackluster. The App support team are excellent and the application is so easy to use and setup.

Aqua-Tech
Canada
Circa 2 mesi di utilizzo dell’app
6 settembre 2021

The app is excellent and its performance is amazing, but their Support and Developers Team is still better. They not just fixed an issue for us, they improved their app for us. Never found so efficient and dedicated professionals.

VOGGIN
Spagna
9 giorni di utilizzo dell’app
Shark Byte, Inc ha risposto 7 settembre 2021

Hello Voggin,

Thank you very much for your kind words, all our team is inspired! We wish you all the best in your business and if any tracking related issues or questions will come up - please contact us via support@parceltrackr.com - we'll be more than glad to help.

have a great day -
Trackr team

23 maggio 2020

Started to use it recently. Good UI and easy set up. Hope to save lot of time for parcel tracking. Also price is very good. Keep it up guys!

Giftmart.sg
Singapore
1 minuto di utilizzo dell’app
17 gennaio 2022

Magic application, exactly what I was looking for. It's functional, allows you to hide dropshipping information manually and most importantly stays beautiful and uniform to your site, whether on mobile or PC. The support is very responsive and fixes layout issues quickly on demand.

Malinway
Francia
Circa 2 mesi di utilizzo dell’app
Shark Byte, Inc ha risposto 17 gennaio 2022

Malinway,

Thank you very much for your time to leave a feedback! This inspires our team a lot. If you have any questions in the future - please contact us at support@parceltrackr.com. We’ll be more than glad to provide all needed help.

Best wishes,
Trackr team

22 novembre 2022

I have spoken with support to see if it is possible to upgrade my plan to the next higher plan without losing my money on the old plan. I do not understand why money is stolen from me there. If I change, my old money must be credited, otherwise you pay twice. The support has not answered my question.

malennachzahlen-erwachsene
Germania
4 mesi di utilizzo dell’app
Shark Byte, Inc ha risposto 24 novembre 2022

Hello malennachzahlen-erwachsene Team,

Please, accept our apologies on behalf of everyone at SharkByte Inc, and know that your situation was an exception.
We are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have our personal commitment to improving the way our staff serves every customer.

We've tried to contact you via phone and email regarding the review but, unfortunately, haven't got a response yet.

Please check our email with our offers for you and let us know if it works for you, so we could find a solution for this situation.

We'd really appreciate it if you replied to us.
Have a great day!

Trackr Team

18 febbraio 2022

Great application!! Easy to use and customize. Dropshipping friendly app. You can always ask the support if there are tracking numbers that are not yet registered to the app. As with dropshipping stores, suppliers use different couriers. Kudos to the support team. Thank you for your immediate help always!

Best Bunding
Australia
3 mesi di utilizzo dell’app
Shark Byte, Inc ha risposto 21 febbraio 2022

Hello!
Thank you very much for leaving the review, it's much appreciated!

It means a lot to us to know that our customers are happy with the app and get the support they need.
We'll do our best to provide quality service and be even better in the future!

Best wishes,
Trackr Team

13 ottobre 2015

I would highly recommend this app. I tried and struggled with another tracking app. and eventually gave up and then installed Trackr. It is a brilliant app. that works fantastically. The backup service is brilliant and all my questions and inquiries where answered quickly and efficiently. I am very happy. Thank you.

Paramedic Shop
Sudafrica
Circa 13 ore di utilizzo dell’app