Transcy: AI Language Translate

Transcy: AI Language Translate

المراجعات (2,566)

التقييم العام
4.5
العدد لكل مستوى تقييم
  • 89% من التقييمات هي 5 نجوم
  • 5% من التقييمات هي 4 نجوم
  • 1% من التقييمات هي 3 نجوم
  • 1% من التقييمات هي 2 نجوم
  • 5% من التقييمات هي 1 نجوم
20 يونيو 2022

I like how this company helps you setup the system. I would of never got it setup right. After I installed the app. someone was on the chat to help me setup from start to finish.

NABulous
الولايات المتحدة
يستخدم التطبيق منذ حوالي ساعة واحدة
رد FireGroup 22 يونيو 2022

Hi there,

This is Enzo. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy - Translate Language and Convert Currency

تم التعديل في 2 يناير 2025

They would not refund charges, holding on to funds until we simply gave up. Scandalous customer service.

The app itself is great but no go for me, as we could not sort this out.

SEEDFUL Store
المملكة المتحدة
يستخدم التطبيق منذ أكثر من سنتين
رد FireGroup 25 مارس 2022

Hi there,

This is Brian from Transcy and we're deeply sorry for this inconvenience causing to your experience

- First of all, we have noted this information bringing to the negative experience for users, so we're still checking on it to have the relevant solutions to avoid in the future

- However actually, we use your information in order to provide you with the best possible use of the Site and the Services, to maintain them, improve them (all functionalities of the app such as Translation, Currency implemented properly) and in order to protect us and the Services from misuse and law violations.

- We are committed to protect your privacy according to our Private Policy and Terms of Service. So we use all above Shopify data with the application purpose only and you will not have to worry about leaking private information

- One of our colleagues is following your case, he gave you clear explanation on your case, please kindly check your email and let him know if you need further support

Looking forward to hearing from you soon

Regards,
Brian
Transcy by OneCommerce

25 نوفمبر 2022

Ottima app semplice ed intuitiva. Grazie all'ottima assistenza, ho risolto i dubbi e sono riuscita in poco tempo impostarla e usarla per quello che è stata creata. Grazie TEE ;)))

BassiniBoutique.it
إيطاليا
يستخدم التطبيق منذ حوالي ساعة واحدة
رد FireGroup 28 نوفمبر 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

10 نوفمبر 2021

Very good app and customer service. Patiently helped me solve some problems. Very recommended, I hope to continue to work hard to make it more convenient for our customers. Thanks.

Lyric's Jewelry®
ألمانيا
يستخدم التطبيق منذ 4 أيام
رد FireGroup 16 نوفمبر 2021

Hi Yingqian,

Here's Diego from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

18 أبريل 2022

A nice app with friendly interface and good support. We had some problems with configuring the translation but Transcy's support team provided prompt assistance and helped us a lot

Hideez
الولايات المتحدة
يستخدم التطبيق منذ 6 أيام
رد FireGroup 18 أبريل 2022

Hi Vladislav,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

10 مايو 2022

What a great app. Does exactly as described. Customer support is NEXT level! Thank you Dante, thank you Jennifer. I'm so relieved to have found and purchased this for translations.

Pilloo
كندا
يستخدم التطبيق منذ 5 أشهر
رد FireGroup 11 مايو 2022

Hi Yerk,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

12 يوليو 2022

Good start to the app, the team immediately reaches out and helps set up your store. Garlic had our store translated in only a few minutes and we are happy with the product so far!

Wike Europe
هولندا
يستخدم التطبيق منذ 16 دقيقة
رد FireGroup 18 يوليو 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

تم التعديل في 25 مارس 2024

Le support de Transcry est très rapide et très apprécié. J'ai fait appel au support à deux reprises et j'ai reçu un service courtois dans les quelques minutes suivants la demande.

Les vêtements Orizon
كندا
يستخدم التطبيق منذ أكثر من سنتين
رد FireGroup 16 ديسمبر 2021

Hi Nathalie,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

تم التعديل في 1 مايو 2024

helpful support, solved the problem quickly.
I am looking forward to be working with them with the website
The whole team is really helpful, I had the pleasure to talk to Bo today.

On Size
هنغاريا
يستخدم التطبيق منذ حوالي 3 سنوات
رد FireGroup 10 يناير 2022

Hi Ádám,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

تم التعديل في 6 سبتمبر 2021

I used this app to help me translate my store to Spanish. I chatted with Andy and he was wonderful and very prompt! Once he gave me directions I was able to install the app quickly.

Blessed To Bless Boutique
الولايات المتحدة
يستخدم التطبيق منذ 31 دقيقة
رد FireGroup 6 سبتمبر 2021

Hi Luz,

Here's Erica from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Transcy - Translate Language and Convert Currency