Transcy: AI Language Translate

Transcy: AI Language Translate

المراجعات (2,566)

التقييم العام
4.5
العدد لكل مستوى تقييم
  • 89% من التقييمات هي 5 نجوم
  • 5% من التقييمات هي 4 نجوم
  • 1% من التقييمات هي 3 نجوم
  • 1% من التقييمات هي 2 نجوم
  • 5% من التقييمات هي 1 نجوم
15 نوفمبر 2024

Excellent customer service, super responsive, and quick to fix any issue.

EvangelistaSports
كندا
يستخدم التطبيق منذ 8 أشهر
رد FireGroup 21 نوفمبر 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce

15 نوفمبر 2024

7 star service! The agent was able to fix my issue while on live chat within minutes! amazing speed and efficiency.
Thank you

Magnnuss
إسبانيا
يستخدم التطبيق منذ 23 يوم
رد FireGroup 21 نوفمبر 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

14 نوفمبر 2024

Guided me thoroughly step by step when I had the setup issue and was very friendly & patient! Now, I'm ready to sell globally thanks to Transcy!

My Store
الولايات المتحدة
يستخدم التطبيق منذ 26 يوم
رد FireGroup 21 نوفمبر 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

13 نوفمبر 2024

Quick and good support

Heartmade-INT
الدانمرك
يستخدم التطبيق منذ 8 أشهر
رد FireGroup 21 نوفمبر 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

12 نوفمبر 2024

Der Support ist sehr schnell und hilfreich!

ELBWOOD - The Hanseatic Penmaker
ألمانيا
يستخدم التطبيق منذ حوالي 3 سنوات
رد FireGroup 21 نوفمبر 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

11 نوفمبر 2024

installed and uninstalled - complicated and full of pay walls for a coreect and adjusted translation

Mabel
هولندا
يستخدم التطبيق منذ حوالي ساعة واحدة
رد FireGroup 12 نوفمبر 2024

Hi there,

This is Brian and we personally apologize for any inconvenience causing to your experience

- We have realized you met some troubles starting using our app, then one of our colleagues have reached you via live chat and email as well but we still have not received your response

- To follow up your case, one of our colleagues is reaching out you via email again, please check your email and let him know if you need further support

Hope to hear from you soon

Regards,
Brian
Transcy by OneCommerce

7 نوفمبر 2024

Je voulais traduire mon site pour toucher de nouveaux marchés et ce plug-in fonctionne très bien! le customer service est très rapide et compétent, Merci à Andy et l'équipe pour m'avoir aider à configurer correctement!

MyMoneyBox
سويسرا
يستخدم التطبيق منذ 14 يوم
رد FireGroup 21 نوفمبر 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

5 نوفمبر 2024

We've been using this plugin for a few months now, and the customer support has been super responsive. They've helped me out with a lot of issues. Big thanks to the awesome support team and the plugin's features!

Pecute
الصين
يستخدم التطبيق منذ 3 أشهر
رد FireGroup 8 نوفمبر 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

2 نوفمبر 2024

非常的好用的 app,工作人员认真负责

OUTDOOR INOXTO
الولايات المتحدة
يستخدم التطبيق منذ 7 أشهر
رد FireGroup 8 نوفمبر 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

31 أكتوبر 2024

I had an issue with the translation, so I reached out for help, and Polaris was incredibly kind and walked me through everything step by step. Thanks to their support, the problem was resolved smoothly. I truly appreciate it—thank you so much!

OK Travel
أستراليا
يستخدم التطبيق منذ 4 أشهر
رد FireGroup 8 نوفمبر 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce