Transcy: AI Language Translate

Transcy: AI Language Translate

المراجعات (2,565)

التقييم العام
4.5
العدد لكل مستوى تقييم
  • 89% من التقييمات هي 5 نجوم
  • 5% من التقييمات هي 4 نجوم
  • 1% من التقييمات هي 3 نجوم
  • 1% من التقييمات هي 2 نجوم
  • 5% من التقييمات هي 1 نجوم
5 يوليو 2024

Super quick response to email, and excellent service, issue resolved by Eleanor within 5 minutes and follow up by Alene.
Both are very helpful.
Thank you.

Cosmo 8
المملكة المتحدة
يستخدم التطبيق منذ 5 أيام
رد FireGroup 8 يوليو 2024

Hi Josephine,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

27 يونيو 2024

Very good experience with Polaris from Customer Support. She was very fast in her responses and helped me solve my problem!

iqpowertools
الولايات المتحدة
يستخدم التطبيق منذ أكثر من سنة
رد FireGroup 7 يوليو 2024

Hi Josh,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

18 يونيو 2024

Customer support is wonderful! I initiated a chat and someone immediately got back. Johnson was patient and helpful, getting things sorted out quickly :)

Vita Green SG
سنغافورة
يستخدم التطبيق منذ 7 أيام
رد FireGroup 19 يونيو 2024

Hi Ivan,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

17 يونيو 2024

Customer service is always very helpful and quick in solving issues. :)

Lilja the Label
فنلندا
يستخدم التطبيق منذ 7 أشهر
رد FireGroup 19 يونيو 2024

Hi Laura,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

5 يونيو 2024

Great app! and the support is also great.. they answer quickly and give good support!

CollageDepot
هولندا
يستخدم التطبيق منذ حوالي 17 ساعة
رد FireGroup 11 يونيو 2024

Hi Florus,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

27 مايو 2024

Excellent support. I started to set up the app and started with chat for support. They were very fast to help me and I have the site translated the same day. Thank you. I look forward to seeing how this works for me.

The Sound Journey Store - Canada's Largest Selection of Bowls, Gongs and more
كندا
يستخدم التطبيق منذ حوالي 7 ساعات
رد FireGroup 11 يونيو 2024

Hi Ivan,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

27 مايو 2024

Customer service is top notch. If we have an issue we can count on them to reply within minutes on their live chat. Very friendly and would recommend this app to everyone. Thank you for your support.

Cris and the team have been very helpful!

Chateau Beauportail
فرنسا
يستخدم التطبيق منذ 12 شهر
رد FireGroup 11 يونيو 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

21 مايو 2024

Great app better than other . Thanks to Clara! Vero helpful

Special Ingredients Italy
إيطاليا
يستخدم التطبيق منذ يوم واحد
رد FireGroup 29 مايو 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

19 مايو 2024

Johnson did a great job helping me setup my store into different languages. It is very much appreciated!

Kinetic
أستراليا
يستخدم التطبيق منذ حوالي ساعتان
17 مايو 2024

The customer support team was very responsive and timely and did a great job of helping me resolve my issue.

Vatrer
الصين
يستخدم التطبيق منذ 10 أشهر
رد FireGroup 29 مايو 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce