Transcy: AI Language Translate

Transcy: AI Language Translate

المراجعات (2,565)

التقييم العام
4.5
العدد لكل مستوى تقييم
  • 89% من التقييمات هي 5 نجوم
  • 5% من التقييمات هي 4 نجوم
  • 1% من التقييمات هي 3 نجوم
  • 1% من التقييمات هي 2 نجوم
  • 5% من التقييمات هي 1 نجوم
2 سبتمبر 2022

Very prompt help from John. Step-by-step instruction. Powerful app. Worth trying. Very prompt help from John. Step-by-step instruction. Powerful app. Worth trying.

MALACASA
هونغ كونغ الصينية (منطقة إدارية خاصة)
يستخدم التطبيق منذ حوالي ساعة واحدة
17 أغسطس 2020

It works. But the interface is not that intuitive, and you can easily overwrite your first free 100,000 words and then have to spend more to re-translate your store.

Orucase
الولايات المتحدة
يستخدم التطبيق منذ 5 أيام
رد FireGroup 18 أغسطس 2020

Hi Colonel,

I'm Johnson from FireApps Customer Support Team, and I'm very sorry for the inconvenience has caused to you.

Glad to inform that with the latest update, our app is now offering unlimited words to translate along with lots of useful functions. Hope you consider to reinstall our app and let us have a chance to support you with the highest priority

If you have any questions or need further help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

22 مارس 2023

Great customer service! Much better than the previous translating app we used. Needs some time to understand the navigation within the app but overall very good app.

Natalie's Cosmetics
ألمانيا
يستخدم التطبيق منذ يوم واحد
رد FireGroup 24 مارس 2023

Hi Tim,

This is Scott from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

تم التعديل في 3 مايو 2023

Highly recommend! The fastest response real human CS Team ever. Thank you for your help. I am confident with the other problems in future and work with Transcy Team.

TMG Industrial
كندا
يستخدم التطبيق منذ حوالي شهر واحد
رد FireGroup 9 مايو 2023

Hi David,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

8 سبتمبر 2022

The service is very good, the product features are also good, and it is worth paying for. But it would be nice if machine translation could translate more accurately.

Morec.eu
الصين
يستخدم التطبيق منذ حوالي 16 ساعة
29 أغسطس 2022

I just started working with this app but up until now it looks good. The automatic translation mostly are correct, but it is pretty easy to edit the ones that are not.

Woodie
إسرائيل
يستخدم التطبيق منذ يوم واحد
11 ديسمبر 2022

Very professional, Dante helped me literally seconds after installing the app , and it takes care of eveything, translations, currencies, updating translations, etc.

customerservice-799
الولايات المتحدة
يستخدم التطبيق منذ حوالي ساعة واحدة
رد FireGroup 13 ديسمبر 2022

Hi Mohamed,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

تم التعديل في 30 يونيو 2022

Nice UI, enough functions and kind support.
Translation is a little slower, but it's OK, we just wait for finishing.
It's the "must app" for developing our site!
Thanks.

ネコソダテ®日本で唯一のまじめな首輪®専門店
اليابان
يستخدم التطبيق منذ 9 أيام
رد FireGroup 22 يونيو 2022

Hi there,

I'm Justin and we are deeply sorry for your bad experience with us.

I have seen that one of my colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Justin
Transcy - Translate Language and Convert Currency

6 أبريل 2023

App it's really functional and easy to use. The chat support it's very helpful and useful. I really appreciate the transaltion and the automatic change of the currency.

NTP Biotech
إيطاليا
يستخدم التطبيق منذ حوالي 4 ساعات
رد FireGroup 10 أبريل 2023

Hi PATRIZIA,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

20 فبراير 2023

This app is just perfect, easy to use and if we have any problem the Chat is very efficient. It's the first time I have such a great customer service with a Shopify app.

Musst
كندا
يستخدم التطبيق منذ 4 أيام
رد FireGroup 22 فبراير 2023

Hi Genevieve,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce