Transcy: AI Language Translate

Transcy: AI Language Translate

Recenze (2 568)

Celkové hodnocení
4,5
Počty podle úrovně hodnocení
  • 89 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 5 % hodnocení s 1 hvězdami
17. březen 2025

Sally and Eleanor were very helpful in implementing Transcy into our system! Fast response and happy with the app.

Vividify
Maďarsko
Doba používání aplikace: Asi 2 hodinami
Vývojář FireGroup odpověděl 25. duben 2025

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

13. březen 2025

Très bonne app, intuitive et support réactif

Padel Par4
Francie
Doba používání aplikace: Asi 4 hodinami
Vývojář FireGroup odpověděl 25. duben 2025

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

11. březen 2025

Guter Kundensupport, Beste App für Übersetzungen.

CarFlare
Německo
Doba používání aplikace: Asi měsícem
Vývojář FireGroup odpověděl 25. duben 2025

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

7. březen 2025

Eleanor is a great agent, she helped me do all the translations. Great thumbs up!

Charlotte's Choice Horse & Hound - Montalegria AG
Švýcarsko
Doba používání aplikace: Asi rokem
Vývojář FireGroup odpověděl 10. březen 2025

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

Datum úprav: 3. únor 2026

The live support is always very fast to help and knows what to do when things get too complicated. They also have technical support in case there are some weird issues only on your side. All on all many features. Can recommend it if you need multiple markets, etc.

Falkengrad
Rakousko
Doba používání aplikace: 11 měsíci
Vývojář FireGroup odpověděl 10. březen 2025

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

5. březen 2025

Good support, managed to fix all the issues we had.

frischluft
Německo
Doba používání aplikace: 7 dny
Vývojář FireGroup odpověděl 10. březen 2025

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

4. březen 2025

Al momento tutto ok, personale qualificato e disponibile. Modifiche fatte velocemente e personalizzate.

Sudrise
Itálie
Doba používání aplikace: 24 hodinami
Vývojář FireGroup odpověděl 10. březen 2025

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

Datum úprav: 24. leden 2026

サポートが素早くいつも助かってます。

MisakaZoo
Japonsko
Doba používání aplikace: Asi rokem
Vývojář FireGroup odpověděl 2. březen 2025

Hi sir,

This is Brian and we're deeply sorry for any inconvenience causing to your experience

- For the unexpected support from the agent, we will have a proper training to improve the service to be better. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

- In relation to your issue with the app, we have seen that one of my colleagues has reached out you via email with clear explanation, please let them know if you need further support.

Best Regards
Brian
Transcy by OneCommerce

27. únor 2025

Trancy is a very useful app and does provide a lot of functionality. It is helpful for our international business.

Big shout out to Eleanor for being a great sport and resolving some issues we were having on the compatibility side recently. She diagnosed and solved the problem quickly.

My Destiny
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář FireGroup odpověděl 25. duben 2025

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

20. únor 2025

What great support! I had an issue with currency conversion and reached out to Trancy. They fixed it in less than 24 hours, even though the problem was related to the theme and not Trancy.

TrapSaver™ - Forebygging av Utstyrstap
Norsko
Doba používání aplikace: 5 dny
Vývojář FireGroup odpověděl 10. březen 2025

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce