Transcy: AI Language Translate

Transcy: AI Language Translate

Anmeldelser (2.566)

Samlet bedømmelse
4,5
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
17. november 2022

The app works great. Both for language and currency selection features. Setting it up properly takes some time to understand where everything is, but the staff is very helpful.

Popho Camera Co.
Canada
Cirka et år bruger appen
FireGroup svarede 17. november 2022

Hi Bei,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

15. november 2021

I was having trouble in the beginning but customer service reached out and was able to install the app immediately and it looks and works great for my website! Highly recommend.

KaRyMi
Canada
Cirka 5 timer bruger appen
FireGroup svarede 16. november 2021

Hi Michele,

This is Jason from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

21. marts 2022

l use it to help me gain international customers, so far l like what l see. so far l have no issues but i'm sure the service department will help me with any problem l may have.

Big tingz 97
Canada
23 dage bruger appen
FireGroup svarede 25. marts 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

6. juni 2022

The application is simple to setup and help me to minimize the time of translation. Also, CS is very helpful and timely address my problem related to the website coding. Thanks

SPARKLE COLLECTION
SAR Hongkong
Cirka en time bruger appen
FireGroup svarede 8. juni 2022

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

22. juni 2022

I'll gave 5 stars due to the technical customer that was very fast and smart, and solved my issues in real time... Wow Perfect!!
I hope the same for the app... we keep in touch

Pet Boutique
Italien
4 dage bruger appen
FireGroup svarede 27. juni 2022

Hi Adelchi,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

28. september 2021

De vertalingen via deze app hebben heel erg geholpen met mijn conversie in andere landen. De app is makkelijk in gebruik, overzichtelijk en de service is top. Zeker aan te raden!

RÊVEUSE ROTTERDAM
Holland (Nederlandene)
5 måneder bruger appen
FireGroup svarede 29. september 2021

Hi Chanté,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

20. juni 2022

I like how this company helps you setup the system. I would of never got it setup right. After I installed the app. someone was on the chat to help me setup from start to finish.

NABulous
USA
Cirka en time bruger appen
FireGroup svarede 22. juni 2022

Hi there,

This is Enzo. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy - Translate Language and Convert Currency

Redigeret 2. januar 2025

They would not refund charges, holding on to funds until we simply gave up. Scandalous customer service.

The app itself is great but no go for me, as we could not sort this out.

SEEDFUL Store
Storbritannien
Mere end 2 år bruger appen
FireGroup svarede 25. marts 2022

Hi there,

This is Brian from Transcy and we're deeply sorry for this inconvenience causing to your experience

- First of all, we have noted this information bringing to the negative experience for users, so we're still checking on it to have the relevant solutions to avoid in the future

- However actually, we use your information in order to provide you with the best possible use of the Site and the Services, to maintain them, improve them (all functionalities of the app such as Translation, Currency implemented properly) and in order to protect us and the Services from misuse and law violations.

- We are committed to protect your privacy according to our Private Policy and Terms of Service. So we use all above Shopify data with the application purpose only and you will not have to worry about leaking private information

- One of our colleagues is following your case, he gave you clear explanation on your case, please kindly check your email and let him know if you need further support

Looking forward to hearing from you soon

Regards,
Brian
Transcy by OneCommerce

25. november 2022

Ottima app semplice ed intuitiva. Grazie all'ottima assistenza, ho risolto i dubbi e sono riuscita in poco tempo impostarla e usarla per quello che è stata creata. Grazie TEE ;)))

BassiniBoutique.it
Italien
Cirka en time bruger appen
FireGroup svarede 28. november 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

10. november 2021

Very good app and customer service. Patiently helped me solve some problems. Very recommended, I hope to continue to work hard to make it more convenient for our customers. Thanks.

Lyric's Jewelry®
Tyskland
4 dage bruger appen
FireGroup svarede 16. november 2021

Hi Yingqian,

Here's Diego from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency