Transcy: AI Language Translate
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The customer service was very efficient and resolved my problem quickly.
Thank you! Glad our team could resolve things quickly for you. We're always here if you need us.
-The Transcy Team-
Anna and Mary are pretty supportive. Thank you for the help!
The team is very supportive, they answer and solved my problem very fast!
This is terrible, the original language was lost after the update.
Hi sir,
This is Brian, and we apologize for the trouble you've been experiencing.
Regarding your issue, there's a misunderstanding: our app was not authorized to edit anything in your original language. We support the target languages. Based on your case, we're wondering whether, after the update, choosing a new pricing plan would cause your current number of languages to reach the limit, resulting in the target languages being unpublished in the app. If that's the case, please go to the language settings to publish them again
We have noticed that one of our colleagues is in touch with you via email. Please let them know if you need further support.
Best Regards
Brian
Transcy by FireGroup Technology
They helped us solve the problem quickly and professionally.
We have been using the app for several years now.
Transcy support team was incredibly helpful and responsive. They walked me through every step and resolved my issue quickly. Excellent service!
The experience was excellent. Their human customer service can solve problems promptly and also provide very good guidance.
Todays help from Mary was excellent. Patience shown and quick simple to understand instructions enabled me to achieve everything I wanted in one quick visit. Great Customer Service . Thanks
Great app. Anna is wonderful in customer service.
Transcy makes multilingual translation effortless. Accurate results, smooth interface, and top-notch support. Highly recommended for anyone serving international audiences!
