Transcy: AI Language Translate

Transcy: AI Language Translate

Anmeldelser (2.566)

Samlet bedømmelse
4,5
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
28. april 2024

I spoke with Eleanor, she listened, took her time to answer all my questions and helped me solve all my problems. The best customer service I've ever had. She responded immediately when I sent her a message at 10PM. I can't say thank you enough!

Lanillas
Frankrig
Cirka en time bruger appen
FireGroup svarede 4. maj 2024

Hi Jérémy,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

11. april 2024

Amy was great. She was patient with me, replied to my stupid questions and gave me the feeling that she is a great reliable supportive Person

Give her a Salary increase

Mood Flag
Tyskland
Mere end et år bruger appen
FireGroup svarede 19. april 2024

Hi David,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

31. marts 2024

Le service client est exceptionelle. Réponse en 2 min et la personne qui m'a aider à été très gentille vraiment au TOP

Rowaaë
Frankrig
6 dage bruger appen
FireGroup svarede 5. april 2024

Hi Jeremy,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

26. februar 2024

Shiro and Rosa have been absolutely amazing, from installation to debug support. They have an outstanding team, available and skilled, and a great app. 100% recommended.

The Oversized Hoodie®
Frankrig
Cirka 5 timer bruger appen
FireGroup svarede 5. marts 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

23. februar 2024

Perfect support! Very quick response time and very polite and helpful!! Functions of this translation app are over the top. Glad I chose this app!

Coffee Styles
Tyskland
3 dage bruger appen
FireGroup svarede 28. februar 2024

Hi Alexander,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

Redigeret 31. oktober 2024

I dont understand the good reviews, this app is a nightmare, I've never seen so many bugs before. I dont even understand what their devs are doing, I just canceled my subscription and I am taking another app.

Harmonize
Frankrig
11 måneder bruger appen
FireGroup svarede 6. februar 2024

Hi there,

This is Ben and we're deeply sorry for any inconvenience causing to your experience

During using the app, we have seen there're some different kinds of issues and our team also provided clear explanation and tried to resolve them as well

Furthermore, we have seen that one of our colleagues is still following your case, please check your email and let him know if you need further help

Hope to hear from you soon

Regards,
Ben
Transcy by OneCommerce

24. januar 2024

i had an issue and they solve my problem very quickly and they are so kind.

Glamarius
Storbritannien
Cirka 21 timer bruger appen
FireGroup svarede 6. februar 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

21. januar 2024

Très bonne expérience avec Lewis, efficace et rapide.
Il à su m'aider en 15 minutes !
Merci beaucoup !

MATCHU HOME
Frankrig
3 dage bruger appen
FireGroup svarede 24. januar 2024

Hi Maxime,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

21. januar 2024

Eleanor provided amazing customer service by dedicating considerable time and effort to address the problem.

Olalla's Silk
Schweiz
32 minutter bruger appen
FireGroup svarede 24. januar 2024

Hi Leon,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

1. januar 2024

Thanks a lot to Giselle support the best, and lapplications is a tres gos time saver.

FreeTheSheepco
Frankrig
En dag bruger appen
FireGroup svarede 11. januar 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce