Transcy: AI Language Translate

Transcy: AI Language Translate

Anmeldelser (2.567)

Samlet bedømmelse
4,5
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
17. maj 2024

The customer support team was very responsive and timely and did a great job of helping me resolve my issue.

Vatrer
Kina
10 måneder bruger appen
FireGroup svarede 29. maj 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

15. maj 2024

Customer service is always helpful! A good app for running a language store.

Renpho EU
SAR Hongkong
Cirka et år bruger appen
FireGroup svarede 20. maj 2024

Hi Chak,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

Redigeret 22. oktober 2025

Helaas verhogen ze wel de prijzen maar zetten ze een AI bot in die niet werkt voor de klantenservice. Mijn advies. Een andere vertaalapp nemen.

MoodCompanyNL
Holland (Nederlandene)
Mere end et år bruger appen
FireGroup svarede 20. maj 2024

Hi Edwin,

This is Selena, and we apologize for the trouble you've been experiencing.

To provide fast, initial support (especially outside of our human team's operating hours), all new chats begin with our AI assistant. The AI's primary goal is to resolve simple questions immediately. If it cannot solve your problem, your chat will be seamlessly transferred to a human agent. We know our AI isn't perfect yet, but we're committed to continuous daily improvements to make your support experience as smooth and effective as possible.

We have noticed that one of our colleagues is in touch with you. Please let them know if you need further support

Best Regards
Selena
Transcy by FireGroup Technology

14. maj 2024

Super service à la clientèle, rapide et très aimable!

Ma Caféine
Canada
Cirka 2 måneder bruger appen
FireGroup svarede 20. maj 2024

Hi Laurence,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

3. maj 2024

App is complex, but works fine more or less.
Support is very fast to solve problems.

MondoTNT
Italien
2 måneder bruger appen
25. april 2024

Fast integration, very good Support. People from other Countrys get redirected to their language and currency. Will boost the Game!

Can recommend

VICINITY
Tyskland
Cirka 7 timer bruger appen
FireGroup svarede 4. maj 2024

Hi Kiyan,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

24. april 2024

best support with quick responses!!
Giselle and Amy are the best!!

ALTERhubs
Grækenland
Cirka 6 timer bruger appen
FireGroup svarede 4. maj 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

24. april 2024

Great Costumerservice. Needed some Coding for the Switcher. Delivers fast a solution. Thank you

3ddruckboss
Tyskland
12 dage bruger appen
FireGroup svarede 4. maj 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

23. april 2024

Their customer service is superb. The team is super helpful and any questions we had when implementing and styling the app they helped us with. Could highly recommend!

Rivage
Sverige
Cirka 13 timer bruger appen
FireGroup svarede 4. maj 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

22. april 2024

Went from t-lab to transcy, Fast support and easy installation

Flair Diffusers
Canada
2 dage bruger appen
FireGroup svarede 4. maj 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce