Transcy: AI Language Translate

Transcy: AI Language Translate

Anmeldelser (2.566)

Samlet bedømmelse
4,5
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
4. april 2022

Virkelig super service - selv sent om aftenen. Mange muligheder - bedste app at bruge til oversættelse.

Venderbys.dk
Danmark
23 minutter bruger appen
FireGroup svarede 6. april 2022

Hi Mille,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

11. maj 2022

Kind customer support that will literally set it up for you! Thank you so much for the help and all of that

Ellens Shop
Danmark
En dag bruger appen
FireGroup svarede 12. maj 2022

Hi Noah,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

24. november 2022

Great service. The support was amazing and did help me thourgh all the installation. Now my shop is running

Jagtbutikken
Danmark
Cirka 11 timer bruger appen
FireGroup svarede 24. november 2022

Hi Frederik,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

13. maj 2022

Great support and app! Shen gave me great support and the app is good! I can recommend the app if you need translation.

byMalumade
Danmark
Cirka 2 måneder bruger appen
FireGroup svarede 17. maj 2022

Hi Maria,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

29. marts 2022

App med mange funktioner. Kundeservicen er meget behjælpelig og hjalp os med at integrere dropdown i header. Kan anbefales

Tetogi
Danmark
16 dage bruger appen
FireGroup svarede 4. april 2022

Hi Tonny,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

8. juli 2022

Jeg har brugt denne app til at kunne tilbyde flere sprog og valuta. Kan godt anbefales. Jeg kan nu sælge mere internationalt.

Champagne Season
Danmark
Cirka 4 timer bruger appen
FireGroup svarede 18. juli 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Redigeret 3. juni 2022

Lader til at virke hele vejen rundt. Har ikke været alt igennem. God og hurtig support - 5 ***** til supporteren. Havde lidt problemer med betalingsdelen, men det blev løst ret hurtigt.

Thornæs Destilleri
Danmark
8 måneder bruger appen
FireGroup svarede 8. juni 2022

Hi Torben,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2. juni 2022

The perfect app that has solved our problem of getting our webshop out into the world. Have experienced a perfedt customer service always helpful and understanding of our problems and found a quick solution

Bio-Vitae
Danmark
Cirka 5 timer bruger appen
FireGroup svarede 8. juni 2022

Hi Janus,

My name's Emma. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy - Translate Language and Convert Currency

Redigeret 16. juni 2022

Stor tak til Shen for super hurtig og kompetent hjælp med opsætning. Benytter Transcy i 2 shops og er vild med både funktionalitet, integration til markets og ikke mindst den super kompetente support 24/7.

Rune-Jakobsen Design
Danmark
7 dage bruger appen
FireGroup svarede 13. juni 2022

Hi Torben,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

1. april 2022

Too many issues with this app. Edits cannot be done on pages done with a PageBuilder, it's not compatible with 3rd party apps. The team tried to solve this and deleted our tab app without our consent to make their app work - if we hadn't asked what they did to make the app work they wouldn't have told us. All in all very unprofessional, low quality auto-translations and basically a waste of 7+ hours. If you're looking for standard translations without the need of editing anything but the standard Shopify theme pages I bet it's fine.

HOUSEOFVINCENT
Danmark
Cirka 16 timer bruger appen
FireGroup svarede 4. april 2022

Hi Julie,

This is Kevin and please accept my deepest apology for this inconvenience.

For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation.

For automatic translation, we are using an AI Translation System, so sometimes quality will not meet customer's expectation due to specific language or business industry. However, we guarantee that the system is being upgraded frequently, and the quality keeps improving when time goes

As I have seen that my colleague is reaching out you, please let them if you need further support.

Regards,
Kevin
Transcy - Translate Language and Convert Currency