Transcy: AI Language Translate

Transcy: AI Language Translate

Anmeldelser (2.568)

Samlet bedømmelse
4,5
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
11. december 2022

Very professional, Dante helped me literally seconds after installing the app , and it takes care of eveything, translations, currencies, updating translations, etc.

customerservice-799
USA
Cirka en time bruger appen
FireGroup svarede 13. december 2022

Hi Mohamed,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

Redigeret 30. juni 2022

Nice UI, enough functions and kind support.
Translation is a little slower, but it's OK, we just wait for finishing.
It's the "must app" for developing our site!
Thanks.

ネコソダテ®日本で唯一のまじめな首輪®専門店
Japan
9 dage bruger appen
FireGroup svarede 22. juni 2022

Hi there,

I'm Justin and we are deeply sorry for your bad experience with us.

I have seen that one of my colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Justin
Transcy - Translate Language and Convert Currency

6. april 2023

App it's really functional and easy to use. The chat support it's very helpful and useful. I really appreciate the transaltion and the automatic change of the currency.

NTP Biotech
Italien
Cirka 4 timer bruger appen
FireGroup svarede 10. april 2023

Hi PATRIZIA,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

20. februar 2023

This app is just perfect, easy to use and if we have any problem the Chat is very efficient. It's the first time I have such a great customer service with a Shopify app.

Musst
Canada
4 dage bruger appen
FireGroup svarede 22. februar 2023

Hi Genevieve,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

20. december 2022

Hervorragender Kundendienst. Simultan wurde mir bei der Installierung geholfen und schlussendlich konnte ich die App in nur 30 Minuten nutzen. Kann ich nur sehr empfehlen!

Kibemo
Schweiz
Cirka 2 timer bruger appen
FireGroup svarede 22. december 2022

Hi Samuel,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

Redigeret 7. februar 2023

The support is AMAZING!

We have a lot of troubles with our store because it's a bit complicated.
But they are so friendly and really want to work with us.

High recommend

Ultimate Gainz
Holland (Nederlandene)
2 dage bruger appen
FireGroup svarede 10. februar 2023

Hi Raymond,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

7. maj 2023

Very responsive and enthusiastic customer, not sure this app is for me at the moment, 14 day free trial is a very good idea indeed! Enough for me to test all the features.

Birthdaygreetings
SAR Hongkong
Cirka en time bruger appen
FireGroup svarede 9. maj 2023

Hi Wentao,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

Redigeret 3. december 2024

This app has everything I was looking for, and the customer service goes above and beyond with their friendly and detail oriented approach. I definitely recommend using it!

SHAPEWRECK
Tyrkiet
Næsten 2 år bruger appen
FireGroup svarede 13. december 2022

Hi Jad,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

14. juli 2022

Very professional and quick to resolve any type of incident. The application is very easy and comfortable to use and works very well. The best plugin to translate your shop.

Lepa punca
Spanien
Cirka en måned bruger appen
FireGroup svarede 18. juli 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

13. august 2022

Really easy to use this app, and customer service was amazing. They went above and beyond to help us when we got stuck coding the language icon. Would definitely recommend!

pawtyanimals.ca
Canada
5 dage bruger appen