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Amy was great. She was patient with me, replied to my stupid questions and gave me the feeling that she is a great reliable supportive Person
Give her a Salary increase
Hi David,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
Le service client est exceptionelle. Réponse en 2 min et la personne qui m'a aider à été très gentille vraiment au TOP
Hi Jeremy,
This is Jocelyn from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy by OneCommerce
Shiro and Rosa have been absolutely amazing, from installation to debug support. They have an outstanding team, available and skilled, and a great app. 100% recommended.
Hi there,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
I dont understand the good reviews, this app is a nightmare, I've never seen so many bugs before. I dont even understand what their devs are doing, I just canceled my subscription and I am taking another app.
Hi there,
This is Ben and we're deeply sorry for any inconvenience causing to your experience
During using the app, we have seen there're some different kinds of issues and our team also provided clear explanation and tried to resolve them as well
Furthermore, we have seen that one of our colleagues is still following your case, please check your email and let him know if you need further help
Hope to hear from you soon
Regards,
Ben
Transcy by OneCommerce
i had an issue and they solve my problem very quickly and they are so kind.
Hi there,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce
Très bonne expérience avec Lewis, efficace et rapide.
Il à su m'aider en 15 minutes !
Merci beaucoup !
Hi Maxime,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy by OneCommerce
Thanks a lot to Giselle support the best, and lapplications is a tres gos time saver.
Hi there,
Here's Jena from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy by OneCommerce
Just install the app to test it on the Growth plan. All the pages were translated well and the support was great.
Hi Dave,
This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy by OneCommerce
App is good, and the support amazing! Thanks Cris for your help, it was very helpfull!
Hi Nabil,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy by OneCommerce
ứng dụng rất hay, hỗ trợ việc bán hàng toàn cầu rất thuận tiện. Team hỗ trợ cũng rất nhiệt tình và nhanh chóng. Cám ơn team.
Chào bạn,
Tôi là Bellamy đến từ Transcy. Chúng tôi muốn cảm ơn bạn vì đánh giá tuyệt vời của bạn.
Phản hồi của bạn thực sự có ý nghĩa rất lớn đối với nhóm Transcy của chúng tôi và chúng tôi đã cố gắng hết sức để phát triển và cải thiện Transcy để hỗ trợ người dùng
Hơn nữa, bạn có thể dành thời gian xem blog của chúng tôi tại https://onecommerce.io/blog/ để biết những tin tức mới nhất không chỉ về Transcy mà còn về các ứng dụng OneCommerce khác của chúng tôi và các giải pháp trong thương mại điện tử.
Nhóm hỗ trợ của chúng tôi luôn sẵn sàng 24/7, vì vậy vui lòng cho chúng tôi biết nếu bạn cần bất kỳ trợ giúp nào qua trò chuyện trực tiếp hoặc gửi email cho chúng tôi theo địa chỉ support@fireapps.io
Trân trọng,
Bellamy
Transcy của OneCommerce