Transcy: KI‑Sprache übersetzen

Transcy: KI‑Sprache übersetzen

Rezensionen (2.566)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 89 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
Bearbeitet am 22. Oktober 2025

Helaas verhogen ze wel de prijzen maar zetten ze een AI bot in die niet werkt voor de klantenservice. Mijn advies. Een andere vertaalapp nemen.

MoodCompanyNL
Niederlande
Mehr als ein jahr mit der App
FireGroup hat geantwortet 20. Mai 2024

Hi Edwin,

This is Selena, and we apologize for the trouble you've been experiencing.

To provide fast, initial support (especially outside of our human team's operating hours), all new chats begin with our AI assistant. The AI's primary goal is to resolve simple questions immediately. If it cannot solve your problem, your chat will be seamlessly transferred to a human agent. We know our AI isn't perfect yet, but we're committed to continuous daily improvements to make your support experience as smooth and effective as possible.

We have noticed that one of our colleagues is in touch with you. Please let them know if you need further support

Best Regards
Selena
Transcy by FireGroup Technology

14. Mai 2024

Super service à la clientèle, rapide et très aimable!

Ma Caféine
Kanada
Etwa 2 monate mit der App
FireGroup hat geantwortet 20. Mai 2024

Hi Laurence,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

3. Mai 2024

App is complex, but works fine more or less.
Support is very fast to solve problems.

MondoTNT
Italien
2 monate mit der App
30. April 2024

The setup is really easy and I have the feeling that they have thought of it all.

I had a great experience with Bo from their support who made a embedded language switcher to our theme. He answered right away and he fixed the swithcer in no time. Great service!

Bottles With History
Dänemark
2 tage mit der App
FireGroup hat geantwortet 4. Mai 2024

Hi Marius,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

25. April 2024

Fast integration, very good Support. People from other Countrys get redirected to their language and currency. Will boost the Game!

Can recommend

VICINITY
Deutschland
Etwa 7 stunden mit der App
FireGroup hat geantwortet 4. Mai 2024

Hi Kiyan,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

24. April 2024

best support with quick responses!!
Giselle and Amy are the best!!

ALTERhubs
Griechenland
Etwa 6 stunden mit der App
FireGroup hat geantwortet 4. Mai 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

23. April 2024

Their customer service is superb. The team is super helpful and any questions we had when implementing and styling the app they helped us with. Could highly recommend!

Rivage
Schweden
Etwa 13 stunden mit der App
FireGroup hat geantwortet 4. Mai 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

22. April 2024

Went from t-lab to transcy, Fast support and easy installation

Flair Diffusers
Kanada
2 tage mit der App
FireGroup hat geantwortet 4. Mai 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

22. April 2024

Great customer service. Clara was very helpful in helping us fixing the switcher on our website.

Miss Exotic
Vereinigtes Königreich
3 monate mit der App
FireGroup hat geantwortet 4. Mai 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

19. April 2024

A bit of complex structure to do everything alone, but the support is great. Just now received a lot of help from Giselle who solved all my issues!

The Tea Centre of Stockholm
Schweden
Mehr als ein jahr mit der App
FireGroup hat geantwortet 22. April 2024

Hi Gihan,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce