Transcy: Traducción y monedas

Transcy: Traducción y monedas

Reseñas (2.565)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
13 de agosto de 2024

Superb support, always ready to assist you. I had some issues regarding placements of the switcher, but they understood the task quickly and helped me without hesitation.

CANVAS HiFi
Dinamarca
7 días usando la aplicación
FireGroup respondió 20 de agosto de 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

12 de agosto de 2024

Giselle was amazing and worked at lightning speed!

OlyLife
Estados Unidos
Alrededor de 1 hora usando la aplicación
FireGroup respondió 20 de agosto de 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

11 de agosto de 2024

Really good customer support. Polaris helped me to solve all my issues.

Afrotribe
Alemania
Alrededor de 2 horas usando la aplicación
FireGroup respondió 21 de noviembre de 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

9 de agosto de 2024

チャットの担当者(Giselle)のサポートが迅速かつ丁寧で助かった。基本的にはプレミアムプランを使用する前提でこのアプリを使用した方が良い。

IVY golf
Japón
Alrededor de 1 hora usando la aplicación
FireGroup respondió 21 de noviembre de 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

8 de agosto de 2024

Literally useless, customer service give no help and all youtube content on how to set up is out of date

NÓRA
Emiratos Árabes Unidos
11 meses usando la aplicación
FireGroup respondió 11 de agosto de 2024

Hi Gulnoza,

This is Brown and we're deeply for any inconvenience causing to your experience

- For unexpected support from the agent, we will recheck their work carefully and have a proper training to improve the service. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

- As you mentioned there were some outdated Youtube contents, we will definitely take a look on them and take the needful steps to update it soon

- We have seen that one of our colleagues is reaching out you with clear explanations, please check your email and let him know if you need further support

Looking forward to hearing from you soon

Regards,
Brown
Transcy by OneCommerce

1 de agosto de 2024

I started with the after trying 3 other translate apps. This one is the best. The support is ideal they will fix what ever issue you have within minutes. Very happy with the support.

Colla Skin
Países Bajos
Alrededor de 6 horas usando la aplicación
FireGroup respondió 12 de agosto de 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

31 de julio de 2024

easy to use, many functions, helps us a lot to manage our three languages

Om Home & Garden
Países Bajos
Casi 2 años usando la aplicación
FireGroup respondió 12 de agosto de 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

29 de julio de 2024

Yes, the application has some issues, but support agents are the best and they can solve any issue in minutes.

5 stars!

Zauber Lingerie
Alemania
Más de 2 años usando la aplicación
FireGroup respondió 12 de agosto de 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

28 de julio de 2024

The support response is very fast, and even beginners can use the system with great confidence. It is a reliable service.

FRAGILE BOOKS
Japón
Alrededor de 2 años usando la aplicación
FireGroup respondió 12 de agosto de 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

26 de julio de 2024

Excellent quick support, quickly fixed issue.

MessedbyDress
Países Bajos
3 meses usando la aplicación
FireGroup respondió 12 de agosto de 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce