Transcy: Traducción y monedas

Transcy: Traducción y monedas

Reseñas (2.566)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
5 de diciembre de 2023

Royce fixed issue on real time, I am happy with the service given to me. Thank you again

No More Lice
Emiratos Árabes Unidos
Alrededor de 2 meses usando la aplicación
FireGroup respondió 7 de diciembre de 2023

Hi Paola,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

Fecha de modificación: 27 de marzo de 2025

This app is a disaster. It keeps changing the alterations I made, the translations itself are so bad. It takes way too much time to change it every time, lot's of errors. No. Waste of money.

Atelier Florentine
Países Bajos
Alrededor de 2 años usando la aplicación
FireGroup respondió 7 de diciembre de 2023

Hi there,

This is Saha and we personally apologize for any inconvenience causing to your experience

- Regarding to your issue, we seem not to catch it clearly, also you uninstalled the app, so it's hard for us to check your case further. Please consider to reinstall the app and let us have a final chance to support your case with the highest priority

- We have seen that one of my colleagues has reached out you via email, please check your email and let them know if you need further support

Hope to hear from you soon

Regards,
Saha
Transcy by OneCommerce

1 de diciembre de 2023

Very clear and good support, always happy to help with any issue that might be.

MyCoffeeCup.fr
Alemania
2 meses usando la aplicación
FireGroup respondió 5 de diciembre de 2023

Hi Magnus,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

Fecha de modificación: 25 de septiembre de 2024

The support team is so cooperative and helpful. Giselle's done a great job helping me out with some issues.

Esperanza
Territorios Palestinos
12 meses usando la aplicación
FireGroup respondió 5 de diciembre de 2023

Hi there,

I'm Kaylin from Transcy. Thanks so much for your rating

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

30 de noviembre de 2023

Great customer service(I asked Ratih to help me). The app menu is also very easy to use.

LONDA
Japón
2 días usando la aplicación
FireGroup respondió 5 de diciembre de 2023

Hi there,

Here's Jolie from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

30 de noviembre de 2023

I had an excellent experience with Nim from Transcy. She was incredibly helpful, addressing every concern I had regarding website translations with efficiency and expertise. Her support made the entire process smooth and worry-free. Highly recommended for anyone needing translation assistance!

Erblis
Reino Unido
Alrededor de 2 horas usando la aplicación
FireGroup respondió 5 de diciembre de 2023

Hi Muhammad,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

29 de noviembre de 2023

Giselle was quick and effective. What a simple tool to add translation to our site. We have a new safety helmet good for biking and skateboarding.

airnoggin
Estados Unidos
Más de 1 año usando la aplicación
FireGroup respondió 5 de diciembre de 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

27 de noviembre de 2023

The support team is amazing and very helpful at all times.

Vugalli
Portugal
1 día usando la aplicación
FireGroup respondió 5 de diciembre de 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

22 de noviembre de 2023

Awesome. You have really resolved all my queries and issues in a very smooth way. Thank you.

Sevayu Ayurveda Resort
Canadá
28 días usando la aplicación
FireGroup respondió 28 de noviembre de 2023

Hi Anette,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

21 de noviembre de 2023

A very bad app, all full of bugs. It was greatly affected during Black Friday and suffered heavy losses.

AMZ Deco
RAE de Hong Kong (China)
8 meses usando la aplicación
FireGroup respondió 23 de noviembre de 2023

Hi Junjie,

This is Edna and we're truly sorry for this inconvenience causing to your experience

In relation to your issues, we have seen that our agents tried to check and find out the relevant solution to resolve your case as soon as possible. If there's any errors still existing, please let us know to help you in time

Also we have seen that one of our colleagues is reaching out you, please let him know if you need further support

Regards,
Edna
Transcy by OneCommerce