Transcy: AI Language Translate
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I was so happy to use the app, and most especially to Grace one of its support who was very patient and so responsive that she was able to give the adjustments and integrate the app well to my store. Thank you much!
Hi there,
This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy - Translate Language and Convert Currency
...brilliant customer support! :) - thank you!! ...very friendly, very helpful, very kind. - sure, this app works well - but as we sell books in two different languages only (for now...) we decided to translate manually.
Hi there,
This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Regarding to your concern, because you`re in Free plan, so the manual edit function of your translation is not available. However, to make your free users' experience better, not only the manual edit function but also more outstanding functions will be available in the next release.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andy
Transcy - Translate Language and Convert Currency
This app is quite good!! The functions are easy to use, and the support is very patient and responsible. If you have any questions, he/she will help you patiently. Jane is very warm hearted and nice! I am very happy to use this app!
Hi HuangVivi,
Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy - Translate Language and Convert Currency
Amazing App! Translated the whole shop in one second!!!! You can also choose for multiple currencies as well.
Customer Service is on top of all customer requests. I got my little glitch resolved in 2 seconds! Good job Maverick!! Thank you!
Hi Carol,
Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andrew
Transcy - Translate Language and Convert Currency
He instalado la aplicación para probarla y era justo lo que buscaba. He vuelto loco a Ayden con tantas preguntas y me ha ayudado de manera eficaz en absolutamente todo. Ya solo con el servicio y el soporte, un 10/10. Me quedo con esta app.
Hi Sonia,
This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
We used this app to offer multi-lingual site and it did its job well. I recommend this app for those who wants to have multi-lingual site. Plus, support is superb. Fast response and really dig into details for those inquiries and issues we have.
Hi Ron,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
I just started using this app - it is easy and works really well - plus the service was great in helping me get it set up! Andy came right on and helped me with a problem and gave me the information I needed to correct the issue. So far so good! Thank you!
Hi Diana,
Here's Fiona from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Fiona
Transcy - Translate Language and Convert Currency
The app very easy to use. I was able to translate multiple pages in less than 30 seconds. The service was excellent. As soon as I installed,Customer service representative ( Dante) contacted me and helped me setup the app non the website for translation. Great service.
Hi Daniel,
Here's Jena from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy by OneCommerce
For us it works well. We had a small issue and it was solved by the technical support very fast and super friendly. :) The automatic translations from German to English are not always correct and I do not find it all completely intuitiv, but we use the for free version, so it is all fine :)
Hi Julia,
I'm Alma from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Alma
Transcy - Translate Language and Convert Currency
I use this app to translate my website in 4 languages. I love how easy it is to use. Sometimes I am weary to use the sync with Shopify button because it has happened in the passed that I need to go back and re translate some sections. But in general it works great and the staff is great as well.
Hi Tatjana,
I'm Enzo from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Enzo
Transcy by OneCommerce
