Transcy: AI Language Translate

Transcy: AI Language Translate

Arvostelut (2 566)

Kokonaisarvio
4,5
Lukumäärä luokitustasoa kohden
  • 89 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
5. tammikuu 2024

I had a configuration issue with the switcher not showing on the site. Went on chat and chatted with BO. Problem was resolved quickly, and everything is working great now!

Well Care Botanicals
Yhdysvallat
Yli vuosi sovelluksen käyttöä
FireGroup vastasi 17. tammikuu 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

2. tammikuu 2024

Very Nice APP!
QUICK AND EFFICIENT SUPPORT even out of working hours.

Q-Tech ®
Espanja
27 päivää sovelluksen käyttöä
FireGroup vastasi 11. tammikuu 2024

Hi Federico,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

1. tammikuu 2024

Very helpful and friendly! Tee has support me by lot of questions. I love this app

XXOO PETS FAMILY
Itävalta
Noin 2 tuntia sovelluksen käyttöä
FireGroup vastasi 11. tammikuu 2024

Hi Anna,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

26. joulukuu 2023

Lee and Violette were wonderful.

They were able to solve my issue.

Thank you for your help.

Horlogear
Yhdysvallat
Noin 3 tuntia sovelluksen käyttöä
FireGroup vastasi 28. joulukuu 2023

Hi Steve,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

22. joulukuu 2023

The best customer service I've ever encountered! And the efficiency of resolving issues is simply admirable, it’s a pleasure to work with!

TEHNOTABLE
Ukraina
6 päivää sovelluksen käyttöä
FireGroup vastasi 25. joulukuu 2023

Hi Oleksandra,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

21. joulukuu 2023

I think the most important thing about a good app is customer service, especially now that the degree of customization is relatively high. Transcy is completely satisfied. Not only is the app very smooth to use, but the customer service response is also very fast.

CNC Tattoo
Yhdysvallat
Noin 3 tuntia sovelluksen käyttöä
FireGroup vastasi 25. joulukuu 2023

Hi Shaun,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

18. joulukuu 2023

Molt bona aplicació. Lloable atenció remota. Felicitats a la Serenaa, en especial!!

El Nou Garden
Espanja
Melkein 2 vuotta sovelluksen käyttöä
FireGroup vastasi 20. joulukuu 2023

Hi Jordi,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

13. joulukuu 2023

This app works as it should. the best part is the customer service which makes it amazing. special thanks to Fanny who helped me through all the difficulties i was having setting up the app. 10/10 recommended.

Sparkly Roses
Yhdysvallat
Vuosi sovelluksen käyttöä
FireGroup vastasi 20. joulukuu 2023

Hi Abdullah,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

11. joulukuu 2023

設定の不明点についても、問合せ用のチャットから日本語での問合せにて対応いただけました。
※サポーターの方々からは英語で案内されることもありますが、こちらは終始日本語での返答で通じました。

スクリーンショットでの案内やコラボレーターでの代理設定など、対応も行き届いており大変満足しております。
Shiro 様、Comei様ご対応いただきありがとございました。

PRIDE
Japani
4 päivää sovelluksen käyttöä
FireGroup vastasi 20. joulukuu 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

12. joulukuu 2023

Support is phenomenal, everyone is fantastic, especially Fanny on her quick and efficient implementation of the app for our store. Translations and currency exchange function nicely as well.

Nature's Lab
Yhdysvallat
27 päivää sovelluksen käyttöä
FireGroup vastasi 20. joulukuu 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce