Transcy: AI Language Translate

Transcy: AI Language Translate

Arvostelut (2 566)

Kokonaisarvio
4,5
Lukumäärä luokitustasoa kohden
  • 89 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
Muokattu 16. heinäkuu 2022

Use la aplicación, es muy buena para traducir diferentes idiomas, tiene muy buenas funcionalidades, la asesoría de Charlotte fue muy amable y eficiente. Me gustaría que la aplicación permitiera crear varias listas de precios para ventas internacionales y no estar sujeta a la tasas de cambio.

Pássaro
Kolumbia
Noin 2 tuntia sovelluksen käyttöä
FireGroup vastasi 18. heinäkuu 2022

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

25. tammikuu 2023

Nach einem Tag Nutzung bin ich sehr zufrieden. Manche Einstellungen, vor allem wenn es um das Veröffentlichen geht, sind ein wenig versteckt. Musste mehrmals den Support kontaktieren. Dieser war wiederum wirklich super schnell und freundlich und hat meine Problem innerhalb kürzester Zeit gelöst.

friedrich23
Saksa
Päivä sovelluksen käyttöä
FireGroup vastasi 27. tammikuu 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

15. heinäkuu 2022

Ich habe noch nie einen dermaßen genialen Support wie bei Transcy erlebt. Ein Customer Success Manager begleitet dich LIVE von der ersten Minute des Setups, bis hin zu allen Fragen. Und das praktisch zu jeder Uhrzeit. Darüber hinaus löst diese App alle issues, die Weglot und co nicht lösen können.

iRepell
Itävalta
Noin 9 tuntia sovelluksen käyttöä
FireGroup vastasi 18. heinäkuu 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

Muokattu 2. tammikuu 2022

Buggy! Translated only parts of the page. Screwed up the reviews from Judge.me altough they write that they integrate with Judge.me and now all my reviews are gone after I allowed them access to my site. Now I have to ask support from Judge me to rectify the problem and hope nothing worse then that.

Barista och Espresso
Ruotsi
Noin 8 tuntia sovelluksen käyttöä
FireGroup vastasi 3. tammikuu 2022

Hi Noah,

I'm Andrew from Transcy - Translate Language and Convert Currency Customer Support Team and we're deeply sorry for any inconvenience causing to your store.

As I have checked your case and seen that you met the trouble with translation on some homepage as well as product page. My colleague has sent you follow-up emails with clear explanation along with possible solutions for your case, please kindly check it for further help.

As you uninstalled our app already, could you please consider to reinstall our app and let us have a chance to support you with highest priority? we will make sure to assist you with everything you need to have a good time with us.

Looking forward to hearing from you soon.

Best Regards
Andrew
Transcy - Translate Language and Convert Currency

2. tammikuu 2023

Customer service was very helpful and patient with troubleshooting to get my store set up and the products partially translated based on the maximum number provided in my selected plan. I'm still exploring the app and different options but wanted to leave feedback now per customer services request.

VacationGrabs
Yhdysvallat
Noin 7 tuntia sovelluksen käyttöä
FireGroup vastasi 3. tammikuu 2023

Hi Tonya,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

30. joulukuu 2022

Easy to use,

Dev are available and fast reply when any issue happened.

Translation are fine. The tools translate are simple. Just press a button and it's done.

You can set some rule like ignore "streetwear" while translate so in every languages, it remained untranslated.

I recommend the app.

Buds-Sports Europe
Ranska
Vuosi sovelluksen käyttöä
FireGroup vastasi 3. tammikuu 2023

Hi Ludovic,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

18. elokuu 2022

Having used several translation apps, this is the best I've found.
The management background is opened quickly and the translation is accurate. What impresses me most is the working attitude of the service staff Rosa and their technical team, who are very patient to help me solve the difficulties I encountered.

godes
Kiina
Noin 10 tuntia sovelluksen käyttöä
28. heinäkuu 2022

Ho provato altre App ma nessuna mi ha soddisfatto come questa. I clienti di altri paesi mi chiedevano di modificare i prezzi nella loro valuta e finalmente oggi ho risolto questo problema. Garlic è stato gentilissimo e mi ha aiutato ad installare l'app in pochi secondi. Grazie di cuore a tutto lo staff. Siete i migliori.

Amazing Games Swiss
Sveitsi
7 päivää sovelluksen käyttöä
Muokattu 1. huhtikuu 2023

We've been using this app for a while now and it's been great. Everything works and their customer service is super fast (even on the weekends). Definitely recommend this app to anyone looking for a simple translation app for their site.

Special thanks go out to Giselle for the amazing customer service!

Thank you Transcy

Nora Ross
Yhdysvallat
5 kuukautta sovelluksen käyttöä
FireGroup vastasi 4. huhtikuu 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

15. huhtikuu 2022

Ik ben erg ontevreden over de support over deze app. Jennifer wil totaal niet met je meedenken en verwijst je van kastje naar de muur. Elke keer wordt je verwezen naar de Theme support maar blijkt de fout wel bij hun te zitten. Erg vervelend ik hoop dat ze in de toekomst dit gaan veranderen anders ga ik naar een andere app kijken.

More Natural
Alankomaat
4 kuukautta sovelluksen käyttöä
FireGroup vastasi 18. huhtikuu 2022

Hi Vincent,

This is Xavia and please accept my deepest apology for this inconvenience.

For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years so I highly appreciate your understanding in this situation.

As I have checked and seen that your issue is completely resolved by one of my colleagues, please let them if you need further support.

Regards,
Xavia
Transcy - Translate Language and Convert Currency