Transcy: AI Langue Traduire

Transcy: AI Langue Traduire

Avis (2 566)

Note globale
4,5
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
29 octobre 2021

Le service client est top. J'ai parlé avec Lisa pendant des heures et elle a travaillé jusqu'au que mon problème a été résolu. Super bonne expérience !

QUINQUE.SKINCARE
France
5 mois d’utilisation de l’application
FireGroup a répondu 31 octobre 2021

Hi Mercedes,

My name's Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

25 juin 2022

Very good app for now and so many features. Support is also very great especially Charlotte that helped me directly without even asking ! Thank you very much.

C'est Cela
France
29 minutes d’utilisation de l’application
FireGroup a répondu 29 juin 2022

Hi there,

Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy - Translate Language and Convert Currency

9 novembre 2022

Great support! Works very well for the price. Fanny and Liz were very helpful setting me up. Only downside is that you need the top package to replace your logo.

Énergie Dépôt
Canada
9 mois d’utilisation de l’application
FireGroup a répondu 9 novembre 2022

Hi there,

Here's Kane from Transcy. Thanks for your feedback and we will try to improve our app to reach more your expectation

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

19 novembre 2022

Service client très réactif, patient et compétent, merci ! Je commence à peine avec l'application donc je reviendrais donner un retour après utilisation long terme.

aeo-aviation
France
30 minutes d’utilisation de l’application
FireGroup a répondu 21 novembre 2022

Hi Paul,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

1 mai 2022

Incredible customer service and an amazing app. Shoutout to Ayden. I recommand this app for sure to anyone who wants to sell internationally without having many stores.

Velo Shop
États-Unis
30 minutes d’utilisation de l’application
FireGroup a répondu 5 mai 2022

Hi Physic,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

11 mai 2022

We downloaded this app to translate our store and were guided by Jennifer and Flora who were so helpful and responsive. Thanks to them for their reactivity and dynamism !

LaguioleEnAubracShop
États-Unis
2 jours d’utilisation de l’application
FireGroup a répondu 12 mai 2022

Hi Laguiole,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

30 novembre 2022

Support helped me to configure my client's store and customize some settings. They gave the necessary time for the good customer experience of the store. Excellente support

Poké-Swiss
Suisse
Environ 7 heures d’utilisation de l’application
FireGroup a répondu 1 décembre 2022

Hi Marco,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

6 mai 2022

L'application est parfaite. Simple d'utilisation, complète et surtout le service client est de loin le meilleur jamais eu. Merci infiniment à Zenny! Joel, Fondateur @ Moodgie

Moodgie
Canada
30 minutes d’utilisation de l’application
FireGroup a répondu 9 mai 2022

Hi Joel,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

2 juillet 2022

I highly recommand this app. Customer service is A1. Shen really helped me to insert a switcher on my website and she made sure that the aesthetic of it was matchinf with my website.

Malama Bebe
Canada
3 jours d’utilisation de l’application
FireGroup a répondu 4 juillet 2022

Hi Malama,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

14 octobre 2022

The support is amazing, instant and efficient. Serenaa assisted me with some issues that I encountered when I was first setting it up and she was able to resolve the issue very quickly.

0wastecleaning
Canada
Environ 3 heures d’utilisation de l’application
FireGroup a répondu 18 octobre 2022

Hi Isamary,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce