Transcy: AI Langue Traduire

Transcy: AI Langue Traduire

Avis (2 566)

Note globale
4,5
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
24 février 2022

I switched from another translation app to this one. It took me a little while to get used to the system but once I got the hang of it was great. The customer service is excellent and the price is too!!! Very satisfied!

WILD GRACE
Canada
13 jours d’utilisation de l’application
FireGroup a répondu 25 février 2022

Hi Kim,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

20 avril 2022

I just started using the App and the support from the agent "Zenny" was first class, the site works great and the knowledge that I have help at hand is very reassuring. Thanks Zenny and I look forward to using the App.

WRS International
Belgique
Environ 2 heures d’utilisation de l’application
FireGroup a répondu 26 avril 2022

Hi Lawrence,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

18 mars 2022

They have excellent customer service, whenever I come across problems on my shopify, I just ask them directly and they will help me fix it immediately. Thank you so much! Especially Jennifer, Kate and Raymond! Thank you~

ADO Furniture
R.A.S. chinoise de Hong Kong
16 jours d’utilisation de l’application
FireGroup a répondu 21 mars 2022

Hi there,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

7 avril 2022

Het vertaalt alles in je shop. Je moet het wel even na laten checken, gelukkig is bijna alles aan te passen, behalve de filter mogelijkheden. Dat is een groot nadeel. Klantenservice is top en ze reageren altijd erg snel!

Prettyplants.be
Pays-Bas
Environ un mois d’utilisation de l’application
FireGroup a répondu 13 avril 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

For your feedback, I have noted it them for concern team to take it into consideration. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

6 septembre 2021

Excellent support! There was a little bug initially where in the midst of embedding the app onto my header that I wasn't able to change the language back to English. Had a bit of panic, but was resolved eventually. Thumbs up!

GENESI
Singapour
3 jours d’utilisation de l’application
FireGroup a répondu 6 septembre 2021

Hi Grace,

This is Xenia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Xenia
Transcy - Translate Language and Convert Currency

17 février 2022

I used this app to translate my site into multiple languages. Helpful and kind customer service, they solved my problems in minutes. I recommend installing it for those who need to translate their site into multiple languages

Teste Di Moro Siciliane
Italie
23 minutes d’utilisation de l’application
FireGroup a répondu 18 février 2022

Hi Domenico,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

15 mars 2022

I installed the application today and immediately got the quick response. The team helped us to set up all settings within short time. It is so amazing and easy! Very recommended the application. Best wishes to your business!

Магазин товаров из Японии
Japon
Environ 2 heures d’utilisation de l’application
FireGroup a répondu 16 mars 2022

Hi IULIIA,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

18 novembre 2022

Jaxber from the chat was very helpful and comprehensive! Him and the technical team were super reactive and efficient, if I have a problem with transcy or if I have a request they're here to help, I appreciate that thank you!

Mayrena Paris
France
6 mois d’utilisation de l’application
FireGroup a répondu 21 novembre 2022

Hi Alexandra,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

12 octobre 2021

Die App läuft gut und stabil. Wir hatten ein technisches Problem und der Support hat herrvorragend geantwortet und das Problem gelöst (vielen Dank an das Team für die Unterstützung). Ich empfehle die Transcy-App sofort weiter!

INTECH-ICS AG
Suisse
4 mois d’utilisation de l’application
FireGroup a répondu 13 octobre 2021

Hi Christian,

This is Miranda from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Transcy - Translate Language and Convert Currency

1 décembre 2021

Five star customer service. Fast replies and assistance, they can assist and customise the template according to your needs. The app works perfectly on mobile and desktop. Thank you so much developer for this amazing free app.

Jarlia By Jolina
Royaume-Uni
4 mois d’utilisation de l’application
FireGroup a répondu 2 décembre 2021

Hi Jolina,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency