Transcy: AI Langue Traduire

Transcy: AI Langue Traduire

Avis (2 566)

Note globale
4,5
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
16 septembre 2026

非常不错

DATOUBOSS
R.A.S. chinoise de Hong Kong
9 mois d’utilisation de l’application
25 juin 2026

I've never seen any faster response with actual related content instead of auto-reply from an app developer.

The people at Transcy are very helpful & friendly. Highly recommend.

LifeSpan Europe
Pays-Bas
Plus de 3 ans d’utilisation de l’application
FireGroup a répondu 25 juin 2026

Hi LifeSpan Europe,

That means a lot to us — thank you! We're really glad you had a great experience, and we're always here if you need anything.

-The Transcy Team-

21 mai 2026

We’ve been using Transcy for our Shopify multilingual stores for quite a long time, and overall the experience has been very positive. The app is helpful for managing translations across multiple languages and makes international store operations much easier.

What impressed us the most was the customer support. Raymond and the team were patient, responsive, and genuinely helpful throughout the entire process. They took the time to understand our situation and provided a suitable solution very quickly.

Really appreciate the professional support and smooth communication. Highly recommended for Shopify stores that need multilingual support.

tantalyde
R.A.S. chinoise de Hong Kong
Presque 4 ans d’utilisation de l’application
FireGroup a répondu 1 juin 2026

Thank you for this wonderful review! We're so glad the app has been a reliable part of managing your multilingual stores.

Raymond will be especially happy to hear your kind words. We'll make sure to pass them along to him and the rest of the support team.

Wishing you continued success with your international stores. We're always here whenever you need us.

-The Transcy Team-

Modifié le 6 juillet 2026

Mary was very helpful and patient. She guided me through the issue until we found the solution. Thank you so much!

Mağazam
Allemagne
Environ 2 mois d’utilisation de l’application
15 août 2026

great support

FUSIFY LX
Pays-Bas
5 jours d’utilisation de l’application
29 juillet 2026

Support team is impeccable.

OUTSMARTED DEUTSCHLAND
Royaume-Uni
9 jours d’utilisation de l’application
19 décembre 2025

This app is horrible. Nothing works. Needs a ton of work for them to be charging as much as they are charging. Customer support is very good, they try their best, but nothing you can do with an expensive app that doesn't work at all. Tried using it several times, and was as patient as I could. Auto translated twice already for 20 languages, just for it to say it was never auto translated, huge waste of my time.

Backvac
États-Unis
3 mois d’utilisation de l’application
FireGroup a répondu 22 décembre 2025

Hi sir,

This is Ben, and I am truly sorry for the frustration you’ve experienced. I completely understand how disappointing it is to invest time and money only to feel like things aren’t working as expected. Especially after multiple attempts and being patient throughout — that’s not the experience we want for you.

I can see that our support team is actively assisting you and has already begun providing relevant solutions to address the auto-translation issue you mentioned. We’ll continue working closely with you to pinpoint what went wrong and make sure you can use the app as intended.

Thank you again for your patience. We’re committed to getting this resolved for you.

Best Regards
Ben
Transcy by FireGroup Technology

3 août 2025

The Transcy app has delivered outstanding translations to our website. The automated translations combined with a specific glossary create a solid translation for trade specific terms.

For several issues their support team is always quick to resolve.

The translation app is highly recommended for websites requiring multiple languages.

Tobaccolifestyle.com

Tobacco Lifestyle, Lucky Time Enterprises Limited
R.A.S. chinoise de Hong Kong
Plus d'un an d’utilisation de l’application
Modifié le 19 mai 2025

Édit : finalement trop de problèmes j’ai dû arrêter d’utiliser l’app et la désinstaller malgré les heures passées dessus. Un bug gênant sur mon thème, les traductions que je rentrais manuellement était écrasé par une traduction automatique de mauvaise qualité

L'app n'est pas évidente à prendre en main. Si on veut utiliser l'IA, il faut l'offre à 60€ min. sinon c'est très cher pour traduire 1€ les 1000 mots ... J'ai rencontré quelques bugs au démarrage mais le support a été au top et à tout régler dans la journée. Une amélioration qui serait bienvenue serait de pouvoir mettre un contexte aux IA pour la traduction, ici on peut corriger quelques mots en automatiques grâce au glossaire mais ce n'est pas suffisant.

Billy trimmer
France
6 jours d’utilisation de l’application
FireGroup a répondu 19 mai 2025

Hi there,

This is Kieran from Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

10 décembre 2024

L’application Transcy répond parfaitement à nos besoins de traduction et de gestion multilingue sur Shopify. Nous avons particulièrement apprécié l’efficacité et la disponibilité de l’équipe support, notamment Giselle, qui a su nous accompagner avec professionnalisme et réactivité. Merci encore pour cette belle expérience et cet outil essentiel à notre boutique !

Delta
France
4 jours d’utilisation de l’application
FireGroup a répondu 16 décembre 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce