Transcy: AI Langue Traduire

Hi there,

This is Ben, and we sincerely apologize for any inconvenience or frustration this may have caused.

Our goal is to provide a reliable tool for your business, and we've clearly fallen short in your case. We looked for any support requests from you to investigate the issue, but it seems we haven't heard from you yet. We are eager to understand what happened and resolve it for you.

Sometimes, temporary glitches can be cleared up with a fresh start. We would appreciate it if you could try reinstalling the app to see if this resolves the issue.

We have noticed that one of our colleagues is in touch with you via email. Please let them know if you need further support.

Hope to hear from you soon

Best Regards
Ben
Transcy by FireGroup Technology

Hi sir,

This is Brian from Transcy. We sincerely apologize for the inconvenience you’ve experienced.

Regarding the new pricing issue, one of our colleagues has already reached out to you via email with a detailed explanation and proposed solution. Please feel free to reply directly to that email if you need any further clarification or support — we’re more than happy to assist.

Thank you for your time and understanding.

Best regards,
Brian
Transcy by FireGroup Technology