Transcy: AI Langue Traduire

Transcy: AI Langue Traduire

Avis (2 566)

Note globale
4,5
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
15 mars 2026

These are scammers. They take money, but the program doesn’t work and translates nothing. They do not refund the money. They should be blocked on Shopify.

MIHAILIUC
Roumanie
Environ un mois d’utilisation de l’application
FireGroup a répondu 17 mars 2026

Hi there,

I’m Brian. I personally apologize for your experience, and I understand how frustrating this must feel.

Please rest assured that we are committed to handling your case fairly, including providing a reasonable refund if applicable. However, before proceeding, we’d really like the opportunity to investigate the issue and fix the root cause, as the app should be working properly for your store.

We have noticed that one of our colleagues is in touch with you via email. Please let them know if you need further support.

Looking forward to hearing from you soon

Best Regards
Brian
Transcy by FireGroup Technology

28 janvier 2026

Rapide et efficace

Baserange
France
Plus d'un an d’utilisation de l’application
FireGroup a répondu 1 juin 2026

Merci beaucoup ! Nous sommes ravis que Transcy ait répondu à vos attentes.

-L'équipe Transcy-

5 mars 2026

customer service very good and in time replies .
Anna deserves a 5 start review .

DIOLATA
France
Environ 11 heures d’utilisation de l’application
FireGroup a répondu 1 juin 2026

Thank you for the kind words! We'll make sure Anna knows she made a difference. We're always here whenever you need us.

-The Transcy Team-

12 novembre 2025

Great! Customer support is pretty! Recommend!!!

mapfour.com
Chine
Environ 16 heures d’utilisation de l’application
17 septembre 2025

Very good SAV

BodyCheckup
France
23 jours d’utilisation de l’application
Modifié le 19 mars 2026

Amazing support, thanks !

FuransuParis
France
Environ un an d’utilisation de l’application
FireGroup a répondu 16 février 2025

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

17 janvier 2025

I had great service and it was very fast an efficient.
Thank you

H Parfums
Canada
Plus de 3 ans d’utilisation de l’application
FireGroup a répondu 16 février 2025

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

6 janvier 2025

Great app

ORCA Retail by Pennel & Flipo
Belgique
4 mois d’utilisation de l’application
FireGroup a répondu 15 janvier 2025

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

11 novembre 2024

top

Birmingham Wear
France
Plus de 2 ans d’utilisation de l’application
FireGroup a répondu 21 novembre 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

7 novembre 2024

The explanation with Polaris was very clear and easy to understand. All the steps were well-detailed, making it simple to follow along. Great resource for anyone looking for straightforward guidance!

Eternal Pitch
Suisse
Environ 2 heures d’utilisation de l’application
FireGroup a répondu 21 novembre 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce