Transcy: AI Langue Traduire

Transcy: AI Langue Traduire

Avis (2 566)

Note globale
4,5
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
11 décembre 2023

設定の不明点についても、問合せ用のチャットから日本語での問合せにて対応いただけました。
※サポーターの方々からは英語で案内されることもありますが、こちらは終始日本語での返答で通じました。

スクリーンショットでの案内やコラボレーターでの代理設定など、対応も行き届いており大変満足しております。
Shiro 様、Comei様ご対応いただきありがとございました。

PRIDE
Japon
4 jours d’utilisation de l’application
FireGroup a répondu 20 décembre 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

12 décembre 2023

Support is phenomenal, everyone is fantastic, especially Fanny on her quick and efficient implementation of the app for our store. Translations and currency exchange function nicely as well.

Nature's Lab
États-Unis
27 jours d’utilisation de l’application
FireGroup a répondu 20 décembre 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

12 décembre 2023

This App is Amazing. Not just for translation their team is also very helful. The team helped me many times in dealing issue. I am very satisfied. If someone is reading my review then I will suggest him to use App this is a perfect app with a humble and helpful. I want to say Thank you to team. They help me alot in solving my issues

NanaBeebi
Pays-Bas
Plus d'un an d’utilisation de l’application
FireGroup a répondu 20 décembre 2023

Hi Brand,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

11 décembre 2023

the support team was good to fix my issues
Rymond and Jhonson thank you

ReemohAccessories - Unleash Your Inner Shine
Arabie saoudite
10 mois d’utilisation de l’application
FireGroup a répondu 14 décembre 2023

Hi Saleh,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

5 décembre 2023

Royce fixed issue on real time, I am happy with the service given to me. Thank you again

No More Lice
Émirats arabes unis
Environ 2 mois d’utilisation de l’application
FireGroup a répondu 7 décembre 2023

Hi Paola,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

Modifié le 27 mars 2025

This app is a disaster. It keeps changing the alterations I made, the translations itself are so bad. It takes way too much time to change it every time, lot's of errors. No. Waste of money.

Atelier Florentine
Pays-Bas
Environ 2 ans d’utilisation de l’application
FireGroup a répondu 7 décembre 2023

Hi there,

This is Saha and we personally apologize for any inconvenience causing to your experience

- Regarding to your issue, we seem not to catch it clearly, also you uninstalled the app, so it's hard for us to check your case further. Please consider to reinstall the app and let us have a final chance to support your case with the highest priority

- We have seen that one of my colleagues has reached out you via email, please check your email and let them know if you need further support

Hope to hear from you soon

Regards,
Saha
Transcy by OneCommerce

1 décembre 2023

Very clear and good support, always happy to help with any issue that might be.

MyCoffeeCup.fr
Allemagne
2 mois d’utilisation de l’application
FireGroup a répondu 5 décembre 2023

Hi Magnus,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

Modifié le 25 septembre 2024

The support team is so cooperative and helpful. Giselle's done a great job helping me out with some issues.

Esperanza
Territoires palestiniens
12 mois d’utilisation de l’application
FireGroup a répondu 5 décembre 2023

Hi there,

I'm Kaylin from Transcy. Thanks so much for your rating

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

30 novembre 2023

La aplicación es excelente y el servicio al cliente INCREIBLE. GRACIAS!!

G_CERO
Mexique
Environ 2 ans d’utilisation de l’application
FireGroup a répondu 5 décembre 2023

Hi Fernanda,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

30 novembre 2023

Great customer service(I asked Ratih to help me). The app menu is also very easy to use.

LONDA
Japon
2 jours d’utilisation de l’application
FireGroup a répondu 5 décembre 2023

Hi there,

Here's Jolie from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce