Transcy: AI Langue Traduire

Transcy: AI Langue Traduire

Avis (2 566)

Note globale
4,5
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
Modifié le 3 décembre 2024

This app has everything I was looking for, and the customer service goes above and beyond with their friendly and detail oriented approach. I definitely recommend using it!

SHAPEWRECK
Turquie
Presque 2 ans d’utilisation de l’application
FireGroup a répondu 13 décembre 2022

Hi Jad,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

14 juillet 2022

Very professional and quick to resolve any type of incident. The application is very easy and comfortable to use and works very well. The best plugin to translate your shop.

Lepa punca
Espagne
Environ un mois d’utilisation de l’application
FireGroup a répondu 18 juillet 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

13 août 2022

Really easy to use this app, and customer service was amazing. They went above and beyond to help us when we got stuck coding the language icon. Would definitely recommend!

pawtyanimals.ca
Canada
5 jours d’utilisation de l’application
23 juillet 2022

Bislang sehr zufrieden, vor allem mit dem Livesupport von Daisy - hier wird schnell alles umgesetzt und tatkräftig unterstützt- herzlichen Dank und Grüsse aus der Schweiz :-)

candy24.ch
Suisse
Environ une heure d’utilisation de l’application
6 janvier 2023

Very good customer support, patient for new users, helped me to set a lot of effects I want, I will use for a period of time after the review again, thank you for your support!

Kemimoto
R.A.S. chinoise de Hong Kong
Environ 5 heures d’utilisation de l’application
FireGroup a répondu 9 janvier 2023

Hi Victoria,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

19 août 2021

Just Started seems really good.
Easy to operate and looks easy.
I used other translate apps and it was not good.
But this one I shall carry on using.
I hope this helps customer.

GOTA Records
Japon
40 minutes d’utilisation de l’application
FireGroup a répondu 19 août 2021

Hi there,

This is Donna from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

However you left us with 3 star review, so I am wondering that there is something wrong with our app that makes you feel unsatisfied about our app. My colleague has sent you a follow-up email, please let them know if you need further support.

Looking forward to hearing from you soon.

Regards,
Donna
Transcy - Translate Language and Convert Currency

30 mars 2023

Grace provided excellent support! We had a few issues with our setup, but were able to resolve most of them via chat. We look forward to the release of new features in the future.

KENELE STORE
Japon
1 jour d’utilisation de l’application
FireGroup a répondu 4 avril 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

30 décembre 2022

App works great, but the support is even better. They helped customize it on my store and adjust all the settings to make sure it worked great! Wilson and his team were wonderful!

EasyJean
États-Unis
Environ 2 heures d’utilisation de l’application
FireGroup a répondu 3 janvier 2023

Hi David,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

23 février 2023

I did not have the time to try out every function of the app yet. But the customer service is excellent. Super easy, super friendly and transparent. Would recommend to try this app!

Huni Design
Allemagne
Environ 2 heures d’utilisation de l’application
FireGroup a répondu 24 février 2023

Hi Mona,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

16 mars 2023

Transcy is a very useful app to expand your store to other markets and the staff is very helpful, Violette was patient and able to guide me into a solution for what I wanted to do.

EPOMAKER-KR
États-Unis
7 jours d’utilisation de l’application
FireGroup a répondu 17 mars 2023

Hi LILLIAN,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce