Transcy: AI Langue Traduire

Transcy: AI Langue Traduire

Avis (2 566)

Note globale
4,5
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
8 mars 2023

Simply the best service 100% recommended....For some moment I thought that they were not going to attend me late at night but my surprise was that they did attend me, and the problem I was having was solved immediately

FLAT METAL PATTERNS
États-Unis
Environ un an d’utilisation de l’application
FireGroup a répondu 9 mars 2023

Hi Ignacio,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

9 février 2023

Great App! Excellent customer service! I had some questions about setting up the app. The customer service team did a fantastic job. Quick responses with clear instructions and guidance made this a five star experience.

Spear Gods
États-Unis
14 jours d’utilisation de l’application
FireGroup a répondu 10 février 2023

Hi there,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

26 août 2022

Shiro and Nim were SO helpful. So impressed with this app and the customer service. We started off to just trial how well it could integrate into our shop and we are blown away with the app and service. Highly reccomend!

The GV Collective
Canada
1 jour d’utilisation de l’application
13 septembre 2022

Ich muss sagen das ich selten so einen guten Support erlebt habe wie hier. Alle kleinen Fehler wurden binnen weniger Minuten behoben. Daher funktioniert die App für mich einwandfrei! Vielen Dank an Flora für den Support :)

slofe3d
Allemagne
Environ une heure d’utilisation de l’application
15 juillet 2022

Llevo 1 año usando Transcy sin problema pero de golpe desapareció el switcher para seleccionar el idioma. Escribí a la asistencia técnica y en poco rato, Ande de FireApps me solució el problema. Muy contenta con el servicio.

Aitana Villa
Espagne
9 mois d’utilisation de l’application
FireGroup a répondu 18 juillet 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

21 janvier 2023

FIRST LEVEL SUPPORT from Annie!!. Just awsome fixing everything for me in just seconds. I switched from Weglot to Transcy.

It would be very nice if you can add the feature to tag the customer based on choosen language :)

Semode
Allemagne
1 jour d’utilisation de l’application
FireGroup a répondu 26 janvier 2023

Hi Burhan,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

31 août 2022

Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.

McDuffy
Espagne
31 minutes d’utilisation de l’application
27 mars 2023

Perfect free app and very good customer service with the Live Chat! I had some question about how integrating the switcher on my website and after contacting the live chat, talking with Joliann, they did it in 5 minutes, thanks!

SPA GROUP srl
Italie
Environ 2 heures d’utilisation de l’application
FireGroup a répondu 4 avril 2023

Hi Nico,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

3 septembre 2022

Gracias a la ayuda de Shen, en pocos minutos he conseguido que mi tienda online esté traducida a inglés y francés. Todavía necesito unos días para ver si estoy contenta con el funcionamiento, pero la ayuda de Shen ha sido genial!

Lena Mayo
Espagne
Environ 2 mois d’utilisation de l’application
Modifié le 11 décembre 2022

Premium Service!!!

I translated my entire store from English to Arabic and the support team helped me switch the text from LTR to RTL and even helped me mirror my entire theme to accommodated the direction of the Arabic language.

babees AE
Émirats arabes unis
1 jour d’utilisation de l’application
FireGroup a répondu 13 décembre 2022

Hi Ashraf,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce