Transcy: AI Tradurre la lingua

Transcy: AI Tradurre la lingua

Recensioni (2.566)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
11 marzo 2021

Great service from Jennifer at customersupport, who helped me out quickly and solved my questions within minutes via the the chat. Have just used the app for a few days yet but so far very impressed. Easy to work with and does the job!

Örnäs Trädgård
Svezia
2 giorni di utilizzo dell’app
FireGroup ha risposto 11 marzo 2021

Hi there,

My name's Reece from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Reece
Transcy - Translate Language and Convert Currency

Data modifica: 17 gennaio 2022

I finally chose not to translate my store into other languages and deleted the app. It was a hard time finding and deleting the leftover code. Anyways, the support reached out to me really quickly and figures all things out eventually.

Cheerble
RAS di Hong Kong
Circa un'ora di utilizzo dell’app
FireGroup ha risposto 17 gennaio 2022

Hi Vincent,

I'm Timothy from FireApps Customer Support Team, and I'm very sorry for the inconvenience.

As usual, after you uninstalled the app, our code will be removed as well, there will be no change affect to your site. However, sometimes, there will have some lines of code leftover on your site for some reasons, but no worries, you can remove it by yourself with some simple steps via our instruction article.

I have checked and seen that my colleague has guided you how to do that, and your concern is resolved, please let them know if you need further support.

Regards,
Timothy

14 giugno 2021

en el dia de hoy probamos la aplicacion, funciona bien, nos edita los textos del home, si bien el precio nos gustaria que sea mas economico, mas para usuarios de latinoamerica, el servicio es bueno y las funcionabilidades son correctas.

EU.vacavaliente
Spagna
Circa 7 ore di utilizzo dell’app
FireGroup ha risposto 15 giugno 2021

Hi Mike,

This is Vera from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vera
Transcy - Translate Language and Convert Currency

10 dicembre 2021

I think their customer service is excellent. Grace helped me with some details. If you haven't used this kind of software before, it's better to ask them for help, because there are some places where they point out and it works quickly.

Binowav Hearing Solutions
Stati Uniti
Circa un'ora di utilizzo dell’app
FireGroup ha risposto 13 dicembre 2021

Hi Canyang,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

10 novembre 2022

It is the first few days trying shopify and setting up the language options. After an easy install and setup, I got pinged strait away to help me get my language pages live, tested, and double checked for function. 100% happy new user.

Fonton Shop
Francia
28 minuti di utilizzo dell’app
FireGroup ha risposto 15 novembre 2022

Hi Lauren,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

22 settembre 2022

Fantastic support and the app works great! We were looking for an app that was reliable at translating many languages and so far this one has performed very well. Their customer support team is also very helpful with any queries we have.

Plant Faced Clothing
Regno Unito
Circa un mese di utilizzo dell’app
FireGroup ha risposto 26 settembre 2022

Hi Charlotte,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

7 marzo 2022

The most functional app of currency and translation. It's also a friendly app that has a free plan for choosing. The service is quick and helpful. I like this app. I will pay the charged plan if I need it in the future. Strongly recommend!

mombella
Cina
12 giorni di utilizzo dell’app
FireGroup ha risposto 9 marzo 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

11 luglio 2022

La instalación de la aplicación fue muy fácil de hacer. Si bien requerí un pequeño apoyo de parte del equipo de soporte y sus agentes Nancy y Flora, ellos fueron muy amables en ayudar a finalizar el proceso. Excelente app y excelente team!

Karat1954
Cile
Circa 2 ore di utilizzo dell’app
FireGroup ha risposto 18 luglio 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

7 settembre 2021

It is awesome. After updating, I found you are offering unlimited words, up to 5 target languages, no extra cost. It surprised me, and better than my expectation. The customer service is excellent, very patient and professional. Thank you.

Custom-Made Jewellery
Canada
2 mesi di utilizzo dell’app
FireGroup ha risposto 8 settembre 2021

Hi there,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

21 febbraio 2022

I was very well helped and received extensive explanations and information that I was not yet aware of. It's nice to have someone online who is compassionate and takes their time. Thank you so much for your work and support, on top quality!

LA Luxury Design
Paesi Bassi
Circa 2 ore di utilizzo dell’app
FireGroup ha risposto 22 febbraio 2022

Hi Arjan,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency