Transcy: AI Tradurre la lingua
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We’ve been using Transcy for our Shopify multilingual stores for quite a long time, and overall the experience has been very positive. The app is helpful for managing translations across multiple languages and makes international store operations much easier.
What impressed us the most was the customer support. Raymond and the team were patient, responsive, and genuinely helpful throughout the entire process. They took the time to understand our situation and provided a suitable solution very quickly.
Really appreciate the professional support and smooth communication. Highly recommended for Shopify stores that need multilingual support.
Thank you for this wonderful review! We're so glad the app has been a reliable part of managing your multilingual stores.
Raymond will be especially happy to hear your kind words. We'll make sure to pass them along to him and the rest of the support team.
Wishing you continued success with your international stores. We're always here whenever you need us.
-The Transcy Team-
非常不错
I've never seen any faster response with actual related content instead of auto-reply from an app developer.
The people at Transcy are very helpful & friendly. Highly recommend.
Hi LifeSpan Europe,
That means a lot to us — thank you! We're really glad you had a great experience, and we're always here if you need anything.
-The Transcy Team-
great support
Support team is impeccable.
app works well, I had a small problem that it doesn't translate two sentences, but I contacted assistance, after 3 minutes, Giselle already responded to me and intervened to solve the problem. she solved my problem in less than 5 minutes, I'm really satisfied with the service. Thank you
Hi Zeng,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
We translated our store in 8 different languages. The app is very easy to use. The concept is simple but very useful. We use manual edit option not auto translate. We connected GPT API which allows us to bulk translate what we need.
All translated content is updated fast on the website however the products translations were taken a lot of time to sync in shopify database so the content can become available for api requests, product xml feeds etc.
We used our own system to translate the products with GPT api and write the translation back in shopify so we can create product feeds xml and connect to Google merchant center.
The app provides 2 very useful functionalities. 1. Keyword translation exclusion list; 2. Find and replace keywords.
Both functionalities allowed us to keep our product specific names unchanged and to replace very fast texts that we needed to change for specific markets.
There were some problems along the way but the Transcy team helped us fix everything in a short amount of time.
Thank you for the detailed review and for sharing how you've set up your multilingual Shopify store!
Translating across 8 languages with GPT API integration, custom product feeds, and manual translation control is no small feat. It's great to hear that Transcy's keyword exclusion list and find-and-replace features made a real difference for managing your international stores.
We hear you on the product translation sync speed. Syncing translated content into Shopify's database for API requests and XML feeds can take longer than expected, and we appreciate your patience in working around it.
Glad the team could help resolve the issues along the way. We'll keep working to make the experience smoother.
To your global success,
-The Transcy Team-
App makes a difficult and time consuming job feel achievable. Support is very responsive.
Thank you for the kind words! Making multilingual stores feel manageable is exactly what we're here for. Glad our support team could be there when you needed them.
To your global success,
-The Transcy Team-
insane pricing
We're sorry to hear that. We offer a range of plans for different store sizes, including a free tier. If you'd like, drop us a line at support@transcy.io - we're happy to help find the right fit for your store.
-The Transcy Team-
Mary was very helpful and patient. She guided me through the issue until we found the solution. Thank you so much!
