Transcy: AI Tradurre la lingua
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Recensioni (2.566)
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In base alla valutazione
Utilizzo la loro app da mesi e sono più che soddisfatto. Non rallenta ne ostruisce il sito, traduce rapidamente, molte funzionalità utili e l'assistenza è rapida ed efficiente. Tutto ottimo, consigliata!!!
Hi Andrea,
I'm Kaylin. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
Ottima app, assistenza live velocissima e super efficace per risolvere problemi o per supporto. L'interfaccia è molto smart. La consiglio ! Ho avuto modo di parlare con Cris, in pratica una consulenza di Wordlwide selling gratis. Super
Hi there,
Here's Timothy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Timothy
Transcy - Translate Language and Convert Currency
Il sistema di supporto e assistenza si dimostra essere molto utile e chiaro perché ti segue passo passo nella gestione e nella modifica dei parametri desiderati con immagini a supporto del percorso da fare per raggiungere le informazioni desiderate.
Hi Florentina,
I'm Kaylin. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
I used this app to translate my shop and open it to more international markets, the app is perfectly integrated into the Shopify systems and is functional in every aspect, as well as the customer support was timely and incredibly helpful in 'install and set everything.
Hi Valeria,
Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy - Translate Language and Convert Currency
I installed this app 2 days ago and everything works great. I want to say that initially I encountered problems in translation, but thanks to the help of the developer's specialists, we managed to fix everything. It is necessary to note the high service and individual approach. Liked it a lot. Thanks
Hi there,
I'm Jonathan. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Jonathan
Transcy - Translate Language and Convert Currency
Excellent App, the value for money is high, the instant online help is a best and not to be underestimated. It is full of settings to satisfy I believe all possible needs (at least mine) and with the precious online help of Polaris the procedure was simple and quick and I resolved all my doubts. I recommend it without reserve
Hi Tiziano,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
I have a multilingual shop. The primary language is Italian and then there are 5 languages. the app is intuitive and well made. the assistance is punctual and solves serious problems in a reasonable time. i prefer it to langshop. the defects concern the synchronization. it is not uncommon to have to translate manually. in the panorama for now is the best
Hi Aldo,
Here's Scott from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Scott
Transcy by OneCommerce
App non male. Le traduzioni son comunque da controllare perche a volte son sbagliate, ma sono una buona base di partenza. Abbastanza veloce ed intuitivo. Assistenza mi ha aiutato velocemente quando ho avuto bisogno.
Molte funzionalità sono a pagamento extra, o ti chiedono di aderire a piano piu costoso. Alla lunga forse un po caro. Bo e Cris dell'assistenza sono stati gentili e efficienti!
Hi Marco,
This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy - Translate Language and Convert Currency
I’ve had a disastrous experience with Transcy. What was supposed to be a simple translation solution turned into a massive technical debt for my Shopify store.
The main issues we faced:
Hreflang Conflicts: The app generated hundreds of "743 Hreflang Conflicts," confusing Google by trying to host multiple languages on the same URL without proper subfolder mapping.
Orphaned "Ghost Code": Even after deactivating the switcher, the app left behind messily injected tags and "markup junk" that required manual coding to remove.
404 Errors & Broken Links: We’ve been plagued with 4xx client errors and broken collections paths directly linked to how the app handles language routing.
No Cleanup Tool: Unlike other professional apps, there is no accessible "Clean up markup" or "Remove theme code" feature. Once you stop using it, you’re left with a broken theme that you have to fix yourself.
Incompatibility: It fights with native Shopify Markets settings rather than working with them, leading to duplicate pages and conflicting SEO signals.
If you don't want to spend hours in your theme.liquid fixing 404s and cleaning up redundant code, stay away from this app.
Hi there,
This is Brian, and we sincerely apologize for the frustration caused.
Regarding your issues, as follows:
Hreflang: Shopify automatically generates hreflang tags. Transcy focuses on translating content to work within Shopify’s SEO structure, we do not override its core hreflang system.
Ghost code / 404 errors: We’re unable to identify the issue based on the current details. Please reinstall the app and share specific URLs or reports so we can reproduce and investigate properly.
Cleanup tool: When the app is fully uninstalled, injected code is designed to be removed automatically. If any leftover code remains, please contact us and we’ll review and clean it up.
Shopify Markets & SEO: Transcy supports multilingual content management, but search rankings depend on many external factors beyond our control.
We also noticed that one of our team members is already assisting you via email. Please feel free to let them know if you need any further support.
Looking forward to your reply.
Best regards,
Brian
Transcy by FireGroup Technology
Absolut enttäuschend – Preis-Leistung steht in keinem Verhältnis
Für einen Preis von 599 Euro ist die Leistung dieser App ungenügend. Die versprochene automatische Übersetzung funktioniert schlichtweg nicht. Tatsächlich bietet die kostenlose "Translate & Adapt"-App von Shopify deutlich bessere Ergebnisse und eine stabilere Performance.
Besonders frustrierend ist der Kundenservice: Auf E-Mails wird nicht reagiert, und der Chat-Support besteht lediglich aus einer KI, die keine Weiterleitung an echte Mitarbeiter ermöglicht. Ich kann nur dringend davon abraten, diese App zu nutzen, um die Integrität des eigenen Shops nicht zu gefährden.
Hi
This is Kane. We’re truly sorry to hear about your disappointing experience and appreciate you taking the time to share this feedback.
We understand your concerns regarding the price-performance balance and the translation results. Our app is built for merchants who need advanced automation and scalability, but we acknowledge that it may not meet every store’s expectations in all scenarios.
Regarding customer support, we sincerely apologize if you felt unsupported. While our AI chat is designed to provide quick assistance, we do have a human support team available. A member of our team is currently reaching out to you directly via email to better understand your situation and provide personalized assistance.
We genuinely value your feedback and would welcome the opportunity to review your case in detail and see how we can help resolve the issues you encountered.
Best Regards
Kane
Transcy by FireGroup Technology
