Transcy:AI 言語翻訳&通貨換算アプリ

Transcy:AI 言語翻訳&通貨換算アプリ

レビュー (2,566)

総合評価
4.5
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2024年4月15日

Very good support from Eleanor.
Thank you ! You helped me a lot.

My Store
ベルギー
アプリの使用期間:約2ヶ月
FireGroupが返信しました 2024年4月22日

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2024年4月7日

Your support team demonstrates active communication skills to accurately grasp customer concerns, leading to efficient resolution of issues.

Mount Putuo
中国
アプリの使用期間:約1時間
FireGroupが返信しました 2024年4月15日

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2024年4月6日

Great app, great support!

NIZHONI.ES
スペイン
アプリの使用期間:約3時間
FireGroupが返信しました 2024年4月15日

Hi Kitty,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

編集日:2025年4月1日

very good

ONESPORT
中国
アプリの使用期間:1年以上
FireGroupが返信しました 2024年4月15日

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

編集日:2026年5月25日

DRAMA. Klantenservice is verschrikkelijk!!!! KIES EEN ANDERE APP

Dutch Tufting
オランダ
アプリの使用期間:3年以上
FireGroupが返信しました 2024年4月15日

Hi,

It's hard to hear, and we're truly sorry. We know we let you down, and we don't take that lightly. We've reached out to you directly via email and would love the chance to make this right.

— The Transcy Team

編集日:2024年4月1日

Does as advertised

DezLin
アメリカ合衆国
アプリの使用期間:1年以上
FireGroupが返信しました 2024年3月27日

Hi there,

This is Louis from Transcy and we're sincerely sorry for any inconvenience causing to your experience

- In relation to your issue, refusing access in app because of new pricing plan was already informed via email and Transcy dashboard since March 2023 and this was valid starting on June 2023, so to manage app, you need to approve the new pricing plan. However, although you cannot access in app to manage, the app function will be working as it should be

- One of our colleagues is following your case, he gave you clear explanation on your case, please kindly check your email and let him know if you need further support

Regards,
Louis
Transcy by OneCommerce

2024年3月20日

top Hilfe

Eternal Faith
ドイツ
アプリの使用期間:約6時間
FireGroupが返信しました 2024年4月5日

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2024年3月17日

Excellent app , thank you very much for your assistant

Qalbeen
フランス
アプリの使用期間:約1ヶ月
FireGroupが返信しました 2024年4月5日

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

2024年3月13日

Very helpful

Finamac LLC
アメリカ合衆国
アプリの使用期間:4ヶ月
FireGroupが返信しました 2024年3月19日

Hi Midias,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2024年3月11日

Fanny is really great! Perfect support.

BLOKK3
スイス
アプリの使用期間:2ヶ月
FireGroupが返信しました 2024年3月19日

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce