Transcy:AI 言語翻訳&通貨換算アプリ

Transcy:AI 言語翻訳&通貨換算アプリ

レビュー (2,566)

総合評価
4.5
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2020年11月15日

I used this app to help me perform currency switching. I really like the location of the page that it helps me design, especially the staff member Petey, who replies quickly and helps me a lot

Green Chow shop
中国
アプリの使用期間:9日
FireGroupが返信しました 2020年11月16日

Hi there,

I'm Daniel from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Daniel
Transcy - Translate Language and Convert Currency

2022年7月20日

I think the app does mostly well and customer support is quite goal orientated but we had some bugs to fix which really took a day..
Except for the bugs I would recommend it and also the kind lady from the support!

applique-amsterdam
オランダ
アプリの使用期間:3ヶ月
2022年8月16日

Great App for Translating your Shopify Store. I love the way everything is translated automatically. Even new items get translated right away with ease. Customizable Flags, everything is perfect so far. I love it!

Grow Your Own Food Nursery
アメリカ合衆国
アプリの使用期間:8日
2022年2月21日

Seemed to load fine and the chat folks are very pro active, got me up and running in a jiffy. I'll reserve the right to cast final judgement after its been running for more than 5 minutes - but so far all is perfect!

HyperLite Moto
アメリカ合衆国
アプリの使用期間:25分
FireGroupが返信しました 2022年2月22日

Hi Scott,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2023年2月27日

Extraordinary customer support. Really easy and straight-forward app, and if there is anything you quite don't know how to do or you want to personalise, the technical team helps you out.

Really really recommend and will be using on other shops!

Belamer
スペイン
アプリの使用期間:10日
FireGroupが返信しました 2023年2月28日

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

2023年1月2日

I have had the pleasure of speaking to Eloise tonight. Eloise reached out to me first addressing an issue I had (I have never tried that from a customer service before!), and help me with that plus extra. I became really happy and she saved my night. Thank you for the best service! :-)

BY MINELLA
デンマーク
アプリの使用期間:4日
FireGroupが返信しました 2023年1月3日

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

2022年7月16日

The best help I ever had. Daisy helped me with everything I have asked for. very quick and nice support. Translation is not the best but probably it is because specific product name of my brand and basic plan if it will be working properly deffinitly I will upgrade plan. Thank You Daisy.

yarnshopbyStayAlive
イギリス
アプリの使用期間:29分
FireGroupが返信しました 2022年7月18日

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2022年10月5日

außer einige Schönheit Fehler, ok. Die Übersetzung schlägt fehl bei größere Texte, die Geo Location sollte nicht nur den Standort sondern auch die Lieferadresse berücksichtigen, weil sonst falsche Versandkonditionen benutzt werden, am besten sollte der Kunde wählen können vor den Check Out.

Ikram Bellanova Cosmetics Shop
ドイツ
アプリの使用期間:2ヶ月
FireGroupが返信しました 2022年10月6日

Hi Livio,

I'm David from Transcy and we're sorry for any inconvenience causing to your experience

Regarding to your issue as following:

1. As you mentioned "The translation fails with larger texts", for making it clear there're some special texts and you should not translate them to avoid its format broken because some texts are customized by special format, even if includes code inside text, translating them will lead to the broken format

2. For the rest of issue about Gelocation and shipping zone, actually our app just help you translate text, we're not allowed to interfere to the code of Shopify settings especially Shipping zone. Therefore, please help us contact Shopify for better advice. We have seen that one of our colleagues is following your case, she gave you clear explanation, please kindly check your email and let her know if you need further support

Best Regards
David
Transcy - Translate Language and Convert Currency

編集日:2023年1月10日

Excellent service from customer helpdesk and special thanks to Alene. Integrated the language switcher into my theme seamlessly. Looks good on desktop and mobile view. Very fair price plan, loads quickly in the Store Admin which is an issue with some other apps I tried out. Very much recommend Transcy.

mia mai
ドイツ
アプリの使用期間:約20時間
FireGroupが返信しました 2023年1月10日

Hi Sören,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

2022年8月21日

Habe zuvor zwei andere Übersetzungs-Apps verwendet. Beide habe nicht ihren Zweck erfüllt und meine Website übersetzt. Als ich diese App installiert habe, hat sich direkt ein Kundenberater gemeldet und mir alles installiert. Meine Website war binnen 5 Minuten in 5 Sprachen übersetzt! Herausragender Support durch Daisy und noch dazu am Sonntag!

Apache Star
エストニア
アプリの使用期間:約2時間