Transcy:AI 言語翻訳&通貨換算アプリ

Transcy:AI 言語翻訳&通貨換算アプリ

レビュー (2,564)

総合評価
4.5
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
編集日:2023年1月17日

Had some difficulty getting it installed, but with the help from the helpdesk (Bo) it was up and running in 10 min. The even optimized the location of the switcher for me. Many thanks for the great customer service !!

Skanski
ベルギー
アプリの使用期間:約1時間
FireGroupが返信しました 2023年1月18日

Hi Colin,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

2023年3月15日

I can set my webpage with many different language with Harwin's support!
He set up the switcher place, where i want on me website on the desktop and on the mobile platform! Don't hesitate use this up and the fast support service!

Christine's Beauty
スペイン
アプリの使用期間:約4時間
FireGroupが返信しました 2023年3月16日

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

編集日:2022年5月11日

App page is a little misleading. Says there is a free version, but it's only for stores under 60 days old and with less than 5 orders. No issue with the developers wanting to charge for their hard work, but if you're looking for a free appm this isn't it.

houndhamper
タイ
アプリの使用期間:3分
FireGroupが返信しました 2022年5月10日

Hi Michael,

This is Justin and we're deeply sorry for your unexpected experience with our app

In relation to your main concern about Free plan, we have Free plan, however please be advised that we offer a Free plan for stores that are created in more than 60 days and have no more than 5 orders in the hopes of helping them in the early stages. For your case, we are deeply sorry for making you confused because the information about Free plan is not clear enough, however hope you sympathize for us, on App information because of the limit rule of character from Shopify we cannot provide its information in details, meanwhile our concern team is checking on this to avoid misleading in the future

I have seen that my colleague is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Justin
Transcy - Translate Language and Convert Currency

2022年8月23日

This app is easy to use and managed to translate my whole website (including third party apps). Customer service was outstanding (I dealt with Mr. Lee): they are quick and great at what they do. Mr. Lee was even able to log into my website and make some changes himself to make it easier for me.

Aleah's Boutique
カナダ
アプリの使用期間:11日
2022年8月8日

Excellent translation features, and excellent customer service support.
I use Transcy to perfect my translations for other language sites and I had some difficulties in using it, but Grace patiently helped me out.
It would be nice if Transcy could directly translate the default language of Shopify admin.

DaranEner ポータブル電源
中華人民共和国香港特別行政区
アプリの使用期間:約5時間
編集日:2023年1月16日

Fantastisk service. Jeg behøvede ikke engang at tage kontakt med dem, mens jeg sad og var igang med at installer app'en så tog de kontakt og spurgte om de ikke skulle hjælpe. Hvor imponerende er det ikke - jeg vil mene verdens klasse.
Tusind tak til Nancy - du er fantastisk.
Det var super nemt at komme igang med denne her app og de er så hjælpsomme. Nu fungere det på hjemmesiden med både sprog og valuta og jeg ser frem til at læse igennem og tilrette.
Men jeg ved også behøver jeg hjælp så får jeg det. Tusind tak Nancy for alt hjælp.

NorthbyNorth
デンマーク
アプリの使用期間:約21時間
FireGroupが返信しました 2023年1月16日

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2022年7月22日

I am impressed by this service, they tuned up literally every small part of the app, to cover corner cases where ie shopify payments is not supported or 3rd party app translations. The content is very well translated, I soeak few languages and I was so impressed, I could not translate things better. And the support? They say they have top-notchsupport, but this was literally surprising how experienced, helpful and nice person (shen) was - amazing experience, worth every penny, my shop is ready for more languages now, after few minutes of setup and 30 minutes of my questionnaire when Shen was not bothered and answered literally everything! This app solved not only translation, but couple of the other pains I had.

Majp crafts
チェコ
アプリの使用期間:3日
2022年4月24日

easy to use, helpful customer support service. Way easier to use than the other apps for translation

Rebolet Market
ドイツ
アプリの使用期間:約1時間
FireGroupが返信しました 2022年4月26日

Hi there,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

2022年5月26日

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Roshanaraparis
フランス
アプリの使用期間:30分
FireGroupが返信しました 2022年5月30日

Hi Roshanara,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2022年11月3日

Amazing support and great app. Installed in minute without any problem. Support team helped me alot!

whatfiglobal
トルコ
アプリの使用期間:2日
FireGroupが返信しました 2022年11月4日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce