Transcy:AI 言語翻訳&通貨換算アプリ

Transcy:AI 言語翻訳&通貨換算アプリ

レビュー (2,566)

総合評価
4.5
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2025年1月8日

There are a lot of issues to solve during the work with app. But assistants will help you. Thanks a lot for Giselle

EcoHaus
チェコ
アプリの使用期間:5日
FireGroupが返信しました 2025年2月16日

Hi there,

Here's Oriana from Transcy. Thank you so much for your comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

2025年1月5日

Fast response from the support team.

Oud Renad
イギリス
アプリの使用期間:2ヶ月
FireGroupが返信しました 2025年1月15日

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

2025年1月6日

Easy to use, and the support is better and faster than other translation app, five stars

Qidi Tech Online Store
中華人民共和国香港特別行政区
アプリの使用期間:2日
FireGroupが返信しました 2025年1月15日

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

2024年12月30日

Werkt goed. En via de chat is de klantenservice goed bereikbaar.

Green Vitality
オランダ
アプリの使用期間:9ヶ月
FireGroupが返信しました 2025年1月15日

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2024年12月30日

Sally helped in a very quick and efficient way when installing the app, I feel confident I would get all the help I need going forward as well. Thank you for your support! :)

Ami Minie
スウェーデン
アプリの使用期間:約2時間
FireGroupが返信しました 2025年1月15日

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

2024年12月29日

Very easy to use. The support team replies quickly and resolves my issues efficiently.

NoomCottageClay
リトアニア
アプリの使用期間:約2時間
FireGroupが返信しました 2025年1月15日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

2024年12月28日

Anne from Support was a big help.

The App layout is user-friendly and it offers several setting options. The Support team answers promptly and we could address my issues efficiently.

The translation works very well also for difficult languages such as bulgarien.

Esamy
ブルガリア
アプリの使用期間:約2時間
FireGroupが返信しました 2025年1月15日

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce

2024年12月27日

Still trying to figure out all the functions. So far, I can see that this app offers more than most other apps do. The biggest advantage is that they have a live chat. Andy from customer support helped us a lot so far.

SHAPERLUV
アメリカ合衆国
アプリの使用期間:約16時間
FireGroupが返信しました 2025年1月15日

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

2024年12月24日

Andrew answered my questions in the best possible way and explained the procedure

Glampelle
ギリシャ
アプリの使用期間:約13時間
FireGroupが返信しました 2024年12月27日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

編集日:2026年1月9日

Good App with perfect & friendly Support - We had some internal problems using and Raymond took his time to try to help us out. 5 Stars because our problems are internal, not due to Transcy
Very friendly support, always available for quick help - Thanks to Raymond

EastekOnlineshop
ドイツ
アプリの使用期間:2年弱
FireGroupが返信しました 2024年12月27日

Hi there,

My name's Selina from Transcy and we're deeply sorry for any inconvenience causing to your experience

- We understand your frustration with the translation quality and the differences you've noticed. Transcy relies on the Google Translate API, which can sometimes produce results that vary from the public Google Translate interface due to ongoing system adjustments within Google. We regret any inconvenience this has caused."

- For DeepL concern, we're wondering you misunderstood in choosing DeepL plan. To have integration with our app, you need to choose DeepL API plan, I have seen one of my colleagues is reaching out to give the clear explanation, please let them know if you need further support

Regards,
Selina
Transcy by OneCommerce