Transcy:AI 言語翻訳&通貨換算アプリ

Transcy:AI 言語翻訳&通貨換算アプリ

レビュー (2,566)

総合評価
4.5
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2024年5月17日

The customer support team was very responsive and timely and did a great job of helping me resolve my issue.

Vatrer
中国
アプリの使用期間:10ヶ月
FireGroupが返信しました 2024年5月29日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2024年5月15日

Customer service is always helpful! A good app for running a language store.

Renpho EU
中華人民共和国香港特別行政区
アプリの使用期間:約1年
FireGroupが返信しました 2024年5月20日

Hi Chak,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

編集日:2025年10月22日

Helaas verhogen ze wel de prijzen maar zetten ze een AI bot in die niet werkt voor de klantenservice. Mijn advies. Een andere vertaalapp nemen.

MoodCompanyNL
オランダ
アプリの使用期間:1年以上
FireGroupが返信しました 2024年5月20日

Hi Edwin,

This is Selena, and we apologize for the trouble you've been experiencing.

To provide fast, initial support (especially outside of our human team's operating hours), all new chats begin with our AI assistant. The AI's primary goal is to resolve simple questions immediately. If it cannot solve your problem, your chat will be seamlessly transferred to a human agent. We know our AI isn't perfect yet, but we're committed to continuous daily improvements to make your support experience as smooth and effective as possible.

We have noticed that one of our colleagues is in touch with you. Please let them know if you need further support

Best Regards
Selena
Transcy by FireGroup Technology

2024年5月14日

Super service à la clientèle, rapide et très aimable!

Ma Caféine
カナダ
アプリの使用期間:約2ヶ月
FireGroupが返信しました 2024年5月20日

Hi Laurence,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2024年5月3日

App is complex, but works fine more or less.
Support is very fast to solve problems.

MondoTNT
イタリア
アプリの使用期間:2ヶ月
2024年4月30日

The setup is really easy and I have the feeling that they have thought of it all.

I had a great experience with Bo from their support who made a embedded language switcher to our theme. He answered right away and he fixed the swithcer in no time. Great service!

Bottles With History
デンマーク
アプリの使用期間:2日
FireGroupが返信しました 2024年5月4日

Hi Marius,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2024年4月25日

Fast integration, very good Support. People from other Countrys get redirected to their language and currency. Will boost the Game!

Can recommend

VICINITY
ドイツ
アプリの使用期間:約7時間
FireGroupが返信しました 2024年5月4日

Hi Kiyan,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

2024年4月24日

best support with quick responses!!
Giselle and Amy are the best!!

ALTERhubs
ギリシャ
アプリの使用期間:約6時間
FireGroupが返信しました 2024年5月4日

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

2024年4月24日

Great Costumerservice. Needed some Coding for the Switcher. Delivers fast a solution. Thank you

3ddruckboss
ドイツ
アプリの使用期間:12日
FireGroupが返信しました 2024年5月4日

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

2024年4月23日

Their customer service is superb. The team is super helpful and any questions we had when implementing and styling the app they helped us with. Could highly recommend!

Rivage
スウェーデン
アプリの使用期間:約13時間
FireGroupが返信しました 2024年5月4日

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce