Transcy:AI 言語翻訳&通貨換算アプリ

Transcy:AI 言語翻訳&通貨換算アプリ

レビュー (2,565)

総合評価
4.5
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2022年12月19日

非常棒,主动帮助我检查完善设置,服务很周到!每一步都进行详细的流程引导,给到了很多帮助!Excellent, proactive in helping me check and perfect my setup, great service! Detailed process guidance every step of the way and lots of help!

SeekHeart-Es
中国
アプリの使用期間:約4時間
FireGroupが返信しました 2022年12月20日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2023年3月2日

Great app support. If something does not works correctly contact the support and they will immediately fix the issue.I have tried a lot of translation apps but this one is by far the best.

Omega Vintage Watches - WATCH INVESTING
ポーランド
アプリの使用期間:2ヶ月
FireGroupが返信しました 2023年3月3日

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

2022年7月29日

Servicio de soporte increíble, le app se ajusta mucho mejor al tema del sitio y es bastante personalizable. Cualquier duda el soporte siempre esta super disponible para ayudar, recomendado!

Fantini
コスタリカ
アプリの使用期間:2日
編集日:2022年9月5日

I was contacting support for automatic AI translation for Spanish. Sandy provides me good support on setting up the language. Thank you. Update-2022.09.05
Annie helped me set up the currency

WestStarTexas
アメリカ合衆国
アプリの使用期間:3日
2022年8月17日

Transcy is a very good Tool. It would be great if we would be able to translate the text or the customs pages. Right now i only can translate the landing page and the title of customs pages.

De Leeuw Guitars
フランス
アプリの使用期間:11ヶ月
2023年3月27日

5/5 for sure! Amazing app, what I have been trying to find for ages. Does everything I need and more. Customer service is so so good and helped with an issue I had. Couldn't recommend enough!

ANNELE
フィンランド
アプリの使用期間:約2ヶ月
FireGroupが返信しました 2023年4月4日

Hi Ethan,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

2022年7月28日

Download the app and received help right away. Zenny helped me set up everything and it is working as I hoped. She is very good and this app seems to be able to take my store to the next level.

AVAL
アメリカ合衆国
アプリの使用期間:約1時間
2023年3月5日

This translation app is such a nightmare. It doesn't translate all website sections properly and the support is an utter joke. Also, theyve just raised their prices by 50%. I wouldn't recommend!

Nutriop Longevity
スイス
アプリの使用期間:約1年
FireGroupが返信しました 2023年3月6日

Hi there,

This is Saha and we personally apologize for any inconvenience causing to your experience

1. Through this unexpected situation, we will recheck the agent and have a proper training to avoid this in the future, so I highly appreciate your empathy

2. For the change of pricing, we are planning to improve the app’s performance including releasing new features and upgrading the server as well this year. After a hard time discussion, we have to change on our Pricing plans. We hope to get your understanding and support during this change. Along with this change, we guarantee to bring you a better experience with our app and service

We have seen that one of our colleagues is following your case, he gave you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Saha
Transcy by OneCommerce

2022年12月27日

Just Installed it and it seems a great app and easy to use, migrating my current translations now and tweaking some settings. will update the review once finished. great customer support by the way

Cat Lovers Boutique
中華人民共和国香港特別行政区
アプリの使用期間:約1時間
FireGroupが返信しました 2022年12月27日

Hi Max,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

2023年1月7日

If you looking to expand your business internationally, this app is very useful! They offer language translation and currency converters for your shop, also 24/7 customer service! Highly recommend!

SH & Co. Jewelry
台湾
アプリの使用期間:1日
FireGroupが返信しました 2023年1月9日

Hi Sonia,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce