Transcy:AI 言語翻訳&通貨換算アプリ
パフォーマンス、デザイン、統合性のすべてにおいて、最高水準を満たしています。 新しいウィンドウで開くの詳細を確認する
レビュー (2,565)
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評価順
This app is terribly cumbersome and not easy to use. Without support you are lost. They're all trying, but they made my shop unusable for 24 hours. Never again. I was fooled by the previous reviews.
Hi there,
I'm Brian and we are deeply sorry for your bad experience with us.
As I have checked your case and seen that our agent was trying to help you and replied to you as much as they can. For your last request as checkout page was not translated properly, it's because your checkout link has been set at default by theme, so it still keeps in German and we have to add the dynamic link for them to translate properly. However once it was fixed already, you have not checked it yet and uninstalled our app.
I have seen that one of my colleague has reached out your case by sending follow-up emails, please kindly check it for further support. Looking forward to hearing from you soonest
Regards,
Brian
Transcy - Translate Language and Convert Currency
Great support! They answered me promptly and efficiently, resolving all the issues with my settings. I am extremely satisfied with the team's assistance. Thank you, Vani, for your excellent support! ;)
Hi there,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce
Immediately had a a support agent (Vani) pop up to guide us through the process - extremely helpful and informative.
would be cool if the actual translation loaded little bit quicker but so far so good.
Hi Daniel,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce
The app is great and the support absolutely incredible!!! I had a couple of 'problems' that turned out not to be faults but other settings in my Shopify system. Transcy couldn't have been more helpful :)
I been using this app for awhile, is great and it has helped my customers a lot! One of the greatest features of this app is:
1.- is FREE
2.- Amazing customer Service! Thank you guys! Keep up the good work!
I haven't used the app yet, but the personal assistance I received right away was great! The online chat assisted with collaborating on Shopify and set it up in 15 mins. So far its great, thank you to Garlic!
Franchement une bonne application mais surtout une bonne équipe réactive et opérationnelle. Je recommande surtout lorsque vous voulez partir sur la fonction marché par exemple pour les lanques et les devises.
Hi VAILLANT,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce
I use this app to add more languages to my store, the support team also help in amazing way to make sure all work fine. i recommend this app if you need to add more languages and currency to your Shopify store.
Hi there,
This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy - Translate Language and Convert Currency
These guys are amazing. They helped with the install - ran into a few minor issues and fixed them so fast that I was amazed. The app works better than our old one and they customer service is A1. 5 star from me!
Hi Michal,
I'm Frederick from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Frederick
Transcy by OneCommerce
I often meet the needs of customers from various countries, so this app is very useful for me, especially their customer service Cris will patiently solve any questions, thank you very much for their service team
Hi there,
My name's Justin from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Justin
Transcy by OneCommerce
