Transcy:AI 言語翻訳&通貨換算アプリ

Transcy:AI 言語翻訳&通貨換算アプリ

レビュー (2,566)

総合評価
4.5
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2023年1月15日

Great application with great support.
It was very easy to install this app. To setup translation on our page took few minutes. Support chat was perfect. All our questions were answered with "light speed"! We highly recommend Transcy: AI Language Translate.

LIDES.COM
スロバキア
アプリの使用期間:約3時間
FireGroupが返信しました 2023年1月16日

Hi Michal,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

編集日:2024年6月16日

Cris is very helpful! Thank you and all your colleagues for your prompt assistance in solving my case.

I recommend this application to all who are looking for a convenient and excellent solution for their business in order to enter the international market!

Twiggy Shop EU
ブルガリア
アプリの使用期間:1年以上
FireGroupが返信しました 2023年1月30日

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

編集日:2023年6月22日

The app is great and easy to install. I had some doubts and the support have been incredibly fast and efficient.
My shop is translated now and I am waiting to see the result of my SEO.
I plan to upgrade then as the app is quite cheap for the help it gives me.

vivalatina-shop
メキシコ
アプリの使用期間:16日
FireGroupが返信しました 2023年6月27日

Hi Nicolas,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

2023年5月23日

5 stars for customer service. They respond very very fast and solve problems quickly. but only give 4 stars because of some translate issue. it sometimes would translate the code of my theme, so I have to edit the translation manually. That takes a lot of time.

VAZASILK
アメリカ合衆国
アプリの使用期間:約1ヶ月
FireGroupが返信しました 2023年5月24日

Hi there,

Here's Jena from Transcy. Thank you so much for your review.

Besides that, to make your experience better, we will note your feedback and keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2022年8月6日

Terrible experience, the application leaves too many objects or words untranslated, and the manual translation does not work or works poorly, adds unwanted labels to the translations. The worst thing is that when you uninstall the application, the damage is done.

BY DELUXE Store
アメリカ合衆国
アプリの使用期間:約2時間
FireGroupが返信しました 2022年8月8日

Hi Raúl,

I'm Dane from Transcy and we personally apologize for any inconvenience causing to your experience

We have seen that one of our colleagues is following your case, she gave you clear explanation as well as solution for your case, please kindly check your email and let her know if you need further support

Best Regards
Dane
Transcy - Translate Language and Convert Currency

2022年12月28日

The customer service is BOMB! Literally helped with all my questions, quickly corrected all my issues, and even gave me some extra insight! very patient and works extremely fast! as a business owner, I greatly appreciate this!!!! Time is the most expensive thing!

Lash Primp
アメリカ合衆国
アプリの使用期間:9ヶ月
FireGroupが返信しました 2022年12月28日

Hi Amir,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

編集日:2023年3月29日

This solution does not have an option to translate more than 1000 products in their most advanced pricing plan. The support department has reached to me to get the proper support. They explained the issue and a work around. Looking forward to the updated version.

EV Plug Europa
オランダ
アプリの使用期間:6日
FireGroupが返信しました 2023年3月29日

Hi there,

This is Jena again and thanks for your feedback

We have surely noted your point and take it into consideration. Especially, we're going to plan for this improvement next few months. Once it's officially released, you will be informed properly

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2022年9月6日

Ok, some minor issues/bugs when setting it up; Lauren & team was very helpful! Rating of 5 stars is because I can get my webshop in 111 languages for 20USD/month! And absolutely translated "good enough" - Google Translate is so much better than it used to be! :-D

Xinix
スウェーデン
アプリの使用期間:19日
2022年12月24日

This software is great and frees me from tedious translation. Its translations are automatic and saved, which is beneficial for multilingual SEO. The service staff is very patient, even if I don't know the settings, she helps me set them up remotely, which is great.

RCDrone
中国
アプリの使用期間:約2時間
FireGroupが返信しました 2022年12月27日

Hi Jinlong,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

2023年1月21日

I had a lot of questions before I chose Transcy for my website and Jaxber answered all of them with extreme kindness and simplicity. When choosing an app, it’s really nice to feel that the team will be there to help in case you have a problem. Great customer service!

Swivells
フランス
アプリの使用期間:12日
FireGroupが返信しました 2023年1月27日

Hi Amélie,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce